UCaaS: One Offering, Two Levels to Choose From

By: Marco
April 11, 2017

Unified Communications as a Service - or UCaaS - combines all of your communications (voice, instant messaging, screen sharing, web conferencing, email, etc.) into a single stream of communication. That means all the methods of communication your business uses are provided in a single, integrated system so you can communicate with speed and efficiency. UCaaS features, powered by Mitel, are expanding all of the time - and we'll keep you informed. 

To make it easier for organizations to access the features and capabilities of Unified Communications as a Service, we've taken a single offering: UCaas, and we've broken it into two levels to choose from: UCaaS Business or UCaaS Enterprise. 

UCaaS Business Vs. UCaaS Enterprise

UCaaS: One Offering, Two Levels to Choose FromWhen you work with a communication technology specialist, one thing they will determine is which level is best suited to the way you do business. From the start, organizations typically aren't sure which solutions are right for them. When they come to me, they know there's a problem with their communication technology, and they want to find a solution. But which solution?

UCaaS EnterprisE

UCaaS Enterprise is completely à la carte and customizable. Customers who want to make a decision on every feature and function want UCaaS Enterprise. To get the exact solution you want, finely tuned to the way your business communicates, you'll work with a Marco communications specialist to customize every feature. You'll have access to robust Unified Communication features and advanced integrations - with UCaaS Enterprise, the design and the customizations are all up to you. 

UCaaS Business

From top to bottom, UCaaS Business is structured for ease of use. It's ideal for business owners who want a convenient, efficient and integrated communication solution. All of the features function seamlessly, bundled together into an integrated package and ready for implementation. With UCaaS Business, organizations can benefit from cutting edge communication features without having to make a lot of decisions. And as a product, UCaaS Business is easy to buy, configure and manage. 

Choosing a Unified Communications Solution  

Regardless of which Unified Communications solution your organization chooses, rest assured you'll have access to next-level communication features, on-site installation and programming, flexible deployment and support options. And every user will have access to every feature. When it comes to choosing a solution, the best advice is to work with a communications specialist. A communications specialist will assess your business needs, current investment and the way you use communication tools. Then, they recommend the best solution based on those variables.  

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Topics: Phone & Collaboration