Technology Insights Blog

By now, the cloud is one of those terms like manger or spangled — many people have a vague sense of what it means but wouldn’t be able to provide an accurate definition. And as cloud solutions have been adopted by so many businesses over the past few years, they might feel like i…

Many small to midsize businesses (SMBs) have had to fundamentally change how they work in a very short period of time. It’s understandable that a few things got put on the back burner — typically phone systems, comprehensive collaboration tools, and AV equipment. We heard from ma…

Maintaining an internal IT team has been a challenge, and talent attrition and recruitment issues in this field are likely to get worse before they get better. Maybe that’s why you’re considering managed IT, or maybe you’re looking to outsource more risk. Whatever the reason, the…

Anyone who has worked in an office knows the frustrations of copy machine and printer problems. And anyone who's seen the movie Office Space likely remembers the epic printer frustration scene. It’s hilarious. But anyone who's encountered a printer issue on a deadline knows it’s …

When your data lives in the cloud, it’s accessible from anywhere. That’s great for remote work, collaboration in real-time, and getting business done when you’re on the go. But it’s also great for cybercriminals. Most companies that offer cloud solutions have invested in robust c…

Have you ever had this happen to you? You bought something from a retailer, and somewhere along the way, your order got messed up. These things happen, but what happens next is crucial. This is exactly when a business can either lose your trust or earn more of it.

How is your IT team viewed inside your organization? Are they given a seat at the table when it comes to strategic planning for the next year? Or are they treated more like plumbers or exterminators — definitely helpful, but more like a necessary expense for when things go wrong?

There are various reasons why managed print services (MPS) have become so popular: It reduces workplace frustration, improves productivity, and reduces print costs, just to name a few. But in this blog, I’ll focus on how your print environment affects your IT team in measurable w…

Have you had an internet outage recently? It can really be an eye-opening experience for businesses to see all the things that are now difficult — or downright impossible — without access to the web.

What would happen if your business were the victim of a disaster that wound up shutting down your core IT systems? Could you recover? How long would that process take? What would this downtime cost your organization? If you own a business, this probably isn’t the most pleasant to…