Technology Insights Blog

Managed IT is an investment—and as with all investments—it's normal to consider the return it can bring. When it comes to Managed IT, there are a number of benefits that directly translate into cost savings.

Some businesses realize the value of Managed IT Services through personal accounts and customer case studies, and others realize it when they learn about the customer care, support and features that come with it. But that's not all. For some business, it's the facts and figures t…

When I talk to clients about Managed IT for their company, a few of the same questions come up. They're great questions, and they give me the opportunity to explain the value that Managed IT can bring to an organization. But if I'm getting these same questions time and again, it'…

For businesses that need more IT support, there are three common options: hire new staff, contract services for staff augmentation, or outsource IT services. Whichever option is best for your organization will depend on your business needs, goals and initiatives. I've worked with…

Fifteen years ago the first iPhone still hadn’t been introduced, Facebook had just opened its pages to the world, and Internet Explorer was the most used web-browser. Technology has come a long way since then, and will continue to make massive strides forward in the future. One t…

When your business receives multiple technology services, whether from the same vendor or different ones, each service is on its own agreement. And each agreement comes with different terms. That means different lengths, renewal dates, contracts and customer service styles. All t…

Choosing a technology vendor for your business can easily go one of two ways. On one hand, you can end up with a fantastic partnership where the vendor brings much needed products, services and expertise to your business. On the other hand, it can be pretty easy to end up with a …

Call to mind the person who manages your office technology. The one who handles the issues with the phones, gets answers to all the IT questions and takes on the responsibility of ensuring the office copier never runs out of toner. The person puts in the effort to make sure your …

Marco’s Stax program is structured to help businesses add ease to their operations and lower their expenses at the same time. It applies a loyalty discount to your services; a discount that grows with every service you add to your program. Before we dive into the discount, let’s …

Without proper attention, business technology can easily get out of control. This is especially true during periods of business growth. As your business grows, so do its needs—your needs. Adding technology services enables your business capabilities, but they also add complexity.…