Support and Client Login
Marco’s Support Team Tops Industry Charts
When you work with Marco, you’re connected to an award-winning company and some of the very best in the industry. You receive a dedicated support team assigned to your account, so you’ll interact with the same friendly faces. You also have access to over 650 factory-trained, certified systems engineers and technical representatives to keep you supported and aware of the latest technologies.
Client Login and Marketplace
Our new portal makes it easy to submit service tickets and meter reads, order supplies and access IT and imaging self-service solutions… all in the same spot.
Source hardware and software from a trusted source. Explore popular products from our industry leading partners like Cisco, HP, Lenovo and Samsung.
Don't Have a Login?
Request a Return
Requesting to return a product purchased from Marco?
Toner Recycling Program
Looking for a place to recycle your toner?
Device Change Request
Need to do a print device change request?
Looking for answers to common questions? Our Help Center is a self-serve online library of articles and videos for Marco's products and services.
Service and Repair
Preventative maintenance, monitoring, reporting, remote management, security updating and others are performed at predetermined intervals in accordance with the manufacturer-recommended schedules.
Our Support Desk maintains a 95% live-call answer rate and resolves 95% of network service issues remotely. If on-site service is needed, one of our techs will be there.