Support and Client Login

MARCO’S SUPPORT TEAM TOPS INDUSTRY CHARTS

When you work with Marco, you’re connected to an award-winning company and some of the very best in the industry. You receive a dedicated support team assigned to your account, so you’ll interact with the same friendly faces. You also have access to over 650 factory-trained, certified systems engineers and technical representatives to keep you supported and aware of the latest technologies. 

Client Logins

Client Portal

We've Updated Our Client Portal!

Our new portal makes it easy to submit service tickets and meter reads, order supplies, order items from the Marketplace, and access IT and imaging self-service solutions… all in the same spot.

Shop Marketplace

We've Updated Our Marketplace! 

Source your business technology, including hardware and software, from a trusted source. Explore popular products from our industry leading partners like Cisco, HP, Lenovo and Samsung.

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Service and Repair

Want service that wows you? Look no further than Marco. Our efficient, industry-leading service is one of the reasons our customers consistently recommend us. No matter which solution you have with Marco, we bring your technology service to the next level. Doesn’t your business deserve the very best support and service? We think so too.

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Convenient Online Services

Our online portal makes it easy to send a service request and check your account history in real-time. Place service calls and order supplies 24 hours a day, 7 days a week.

Satisfaction

Our Support Desk maintains a 95% live-call answer rate and resolves 95% of network service issues remotely. If on-site service is needed, one of our techs will be there.

PROACTIVE

Preventative maintenance, monitoring, reporting, remote management, alerting, security updating,  etc are performed at predetermined intervals in accordance with the manufacturer-recommended schedules. 

EASY REPAIRS 

Ever dread calling a vendor to repair a device? With Marco, repairs are easy.  We come to your location with a van full of stocked parts and get to work fixing your devices.

Support

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