Technology Insights Blog

Have you ever had this happen to you? You bought something from a retailer, and somewhere along the way, your order got messed up. These things happen, but what happens next is crucial. This is exactly when a business can either lose your trust or earn more of it.

How is your IT team viewed inside your organization? Are they given a seat at the table when it comes to strategic planning for the next year? Or are they treated more like plumbers or exterminators — definitely helpful, but more like a necessary expense for when things go wrong?

There are various reasons why managed print services (MPS) have become so popular: It reduces workplace frustration, improves productivity, and reduces print costs, just to name a few. But in this blog, I’ll focus on how your print environment affects your IT team in measurable w…

Top Web Security Threats for Businesses

What would happen if your business were the victim of a disaster that wound up shutting down your core IT systems? Could you recover? How long would that process take? What would this downtime cost your organization? If you own a business, this probably isn’t the most pleasant to…

When I work with prospective Managed Services clients, one of the things we always talk about is the level of interaction they can expect. This typically leads to a bit of a discussion on vendor relationships, partner relationships, and the difference between the two. We don’t ju…

You want to save money on print supplies. There’s absolutely nothing wrong with that! The cost of the raw materials needed to produce ink and toner has gone up dramatically, and while top manufacturers understand that raising their prices frustrates their customers, they all had …

Cloud computing has allowed organizations to reduce the need for expensive and hard-to-maintain onsite servers, along with the costly IT staffing required to manage them. In addition, cloud computing services often automatically scale as your business grows and frequently only ch…

Are day-to-day fixes consuming your internal IT team’s resources? It’s a simple question, but the answer might not be as easy to come by. Internal IT departments are busy places. Typically, everyone is working very hard to ensure everything is operational. All of the systems that…

If you’ve invested in a high-quality printer, but it doesn’t seem able to reproduce a high-quality image on paper, it’s tempting to blame the equipment. However, the printer isn’t always the source of the problem. Before you call the service technician, read this blog to see if a…