Is Managed IT the Right Fit for Your Business?
Organizations have three options when it comes to managing their technology. They can handle all of their IT needs internally, they can outsource some IT work — like cybersecurity or a cloud migration — or they can outsource it completely with a fully-managed IT provider.
Top 20 Acronyms for Common IT Service Terms
Technology folks have earned a certain reputation for their love of acronyms that tend to confuse the general public. But to be fair, they’re hardly the only group of people to use them.
10 Signs Your SMB Needs a Technology Upgrade
Pardon the serious Gen-X vibe, but we’ve been saying it since 1973: achieving big or complex business goals is so much simpler when you’re using the right tools for the job.
Secure Access Service Edge (SASE)
“Migrate to the cloud,” they said. “Everything will be easier,” they said.
What’s the Big Deal With Managed Services?
At face value, it may seem counterintuitive that so many businesses are adding services while many experts are predicting a severe recession.
Frequently Asked Questions About Managed IT Services
When I talk to clients about Managed IT for their company, a few of the same questions come up. They're great questions, and they give me the opportunity to explain the value that Managed IT can bring to an organization. But if I'm getting these same questions time and again, it'…
Are Managed IT Services Worth It?
With rapid inflation, a looming recession, and supply chain issues still dominating business publication headlines, it can feel counterintuitive to consider adding a service — especially one that seems spendy. However, that’s precisely what many organizations are doing when it co…
Tips for Selling Your Board of Directors on Managed IT
Even when you realize how impactful Managed IT Services can be to your organization, some other key stakeholders may need some convincing. The members of your board may have varying knowledge of Managed IT or IT in general, and it's up to you to show them how this investment will…
Mitel MiVoice Office 250’s End of Life
I wish I could say it ain’t so, but this news is confirmed. Mitel has made an official lifecycle announcement that includes MiVoice Office 250 and other related solutions. Sometimes products come and go without much fanfare, but this one was a favorite of end-users and programmer…
What Is a Service Level Agreement (SLA)?
A Service Level Agreement (SLA) is where you can find information about what a vendor promises to provide to you. Depending on the services they’re offering, you might find anything in there from guaranteed uptime, important timeframes, and an outline of provider and client respo…