Technology Insights Blog

Dustin Bonn

Dustin Bonn

Dustin Bonn is the IT Sales Manager for South Dakota and Nebraska. He collaborates with the sales team and Marco customers to help them understand areas of risk, solve business problems and increase profits. He is focused on helping Marco customers succeed through prompt responsiveness and execution. He accomplishes this in part by staying educated on and aware of a diverse range of relevant technology solutions that can benefit them. Dustin joined Marco through an acquisition in August 2012. He began as a Technology Advisor, and advanced to Managed IT Solutions Sales Specialist, Managed IT Solutions Sales Manager, Regional Sales Manager for South Dakota and Nebraska, and now IT Sales Manager for both states. He is honored to have the distinct opportunity to work with customers in many of the different geographic regions Marco serves.

What’s the Big Deal With Managed Services?

By: Dustin Bonn
January 26, 2023

At face value, it may seem counterintuitive that so many businesses are adding services while many experts are predicting a severe recession. 

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Frequently Asked Questions About Managed IT Services

By: Dustin Bonn
January 9, 2023

When I talk to clients about Managed IT for their company, a few of the same questions come up. They're great questions, and they give me the opportunity to explain the value that Managed IT can bring to an organization. But if I'm getting these same questions time and again, it'…

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Are Managed IT Services Worth It?

By: Dustin Bonn
December 9, 2022

With rapid inflation, a looming recession, and supply chain issues still dominating business publication headlines, it can feel counterintuitive to consider adding a service — especially one that seems spendy. However, that’s precisely what many organizations are doing when it co…

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Tips for Selling Your Board of Directors on Managed IT

By: Dustin Bonn
December 2, 2022

Even when you realize how impactful Managed IT Services can be to your organization, some other key stakeholders may need some convincing. The members of your board may have varying knowledge of Managed IT or IT in general, and it's up to you to show them how this investment will…

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Mitel MiVoice Office 250’s End of Life

By: Dustin Bonn
November 8, 2022

I wish I could say it ain’t so, but this news is confirmed. Mitel has made an official lifecycle announcement that includes MiVoice Office 250 and other related solutions. Sometimes products come and go without much fanfare, but this one was a favorite of end-users and programmer…

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What Is a Service Level Agreement (SLA)?

By: Dustin Bonn
October 26, 2022

A Service Level Agreement (SLA) is where you can find information about what a vendor promises to provide to you. Depending on the services they’re offering, you might find anything in there from guaranteed uptime, important timeframes, and an outline of provider and client respo…

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What Is Included in Managed IT Services?

By: Dustin Bonn
October 14, 2022

Managed IT services typically include the management of every tool and system in a workplace’s tech stack. Back in the day, most tools and systems needed in-person support, so having an internal IT team ensured an organization could get quick help when they needed it. But just as…

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How Do I Know if Marco Should Be My Managed IT Partner?

By: Dustin Bonn
October 10, 2022

The good news is there's no shortage of companies offering IT services to organizations of all sizes. The bad news is that finding the best one for you can be difficult, especially if it’s your first time working with an IT provider.

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How Managed IT Services Help Modernize Infrastructure

By: Dustin Bonn
September 9, 2022

Business in the 21st century moves at the speed of light. Staying relevant and ahead of the competition means keeping your business technologies up-to-date and able to propel your company forward. When these systems become outdated, their performance can adversely affect producti…

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The 10 Benefits Managed IT Services Can Offer Your Business

By: Dustin Bonn
August 24, 2022

Managed IT services got off to a somewhat rocky start. Back in the late ‘80s and early ‘90s, a technician had to be on-premises to do just about anything. Obviously, having an in-house team could be a great advantage as opposed to working with a third-party provider.

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