Technology Insights Blog

At face value, it may seem counterintuitive that so many businesses are adding services while many experts are predicting a severe recession. 

When I talk to clients about Managed IT for their company, a few of the same questions come up. They're great questions, and they give me the opportunity to explain the value that Managed IT can bring to an organization. But if I'm getting these same questions time and again, it'…

With rapid inflation, a looming recession, and supply chain issues still dominating business publication headlines, it can feel counterintuitive to consider adding a service — especially one that seems spendy. However, that’s precisely what many organizations are doing when it co…

Even when you realize how impactful Managed IT Services can be to your organization, some other key stakeholders may need some convincing. The members of your board may have varying knowledge of Managed IT or IT in general, and it's up to you to show them how this investment will…

I wish I could say it ain’t so, but this news is confirmed. Mitel has made an official lifecycle announcement that includes MiVoice Office 250 and other related solutions. Sometimes products come and go without much fanfare, but this one was a favorite of end-users and programmer…

A Service Level Agreement (SLA) is where you can find information about what a vendor promises to provide to you. Depending on the services they’re offering, you might find anything in there from guaranteed uptime, important timeframes, and an outline of provider and client respo…

Managed IT services typically include the management of every tool and system in a workplace’s tech stack. Back in the day, most tools and systems needed in-person support, so having an internal IT team ensured an organization could get quick help when they needed it. But just as…

The good news is there's no shortage of companies offering IT services to organizations of all sizes. The bad news is that finding the best one for you can be difficult, especially if it’s your first time working with an IT provider.

Business in the 21st century moves at the speed of light. Staying relevant and ahead of the competition means keeping your business technologies up-to-date and able to propel your company forward. When these systems become outdated, their performance can adversely affect producti…

Managed IT services got off to a somewhat rocky start. Back in the late ‘80s and early ‘90s, a technician had to be on-premises to do just about anything. Obviously, having an in-house team could be a great advantage as opposed to working with a third-party provider.