Revolutionizing IT Help Desk Support: Marco's New Chat-Based Solution
Every doctor or veterinarian we know has a similar issue — you want to be accessible to those who have urgent needs…
Windows 10 EOS: Three Paths Forward
October 14, 2025, has come and gone, marking the official end of support (EOS) for Windows 10 after a decade of ser…
What the St. Paul Cyberattack Means for Local Government Cybersecurity Throughout the US
The recent ransomware attack on the City of St. Paul should be a wake-up call for municipal governments nationwide.…
Holiday Cybersecurity Best Practices
It’s tough to find someone who doesn’t enjoy the holiday season. Unfortunately, cybercriminals love it for many of …
How To Upgrade Your School Phone System for Less
Government, education, and nonprofit organizations have two main options for purchasing phone systems while meeting…
How Secure Printing Protects Financial Institutions
Most financial institutions focus heavily on network firewalls, encrypted databases, and secure mobile applications…
What Businesses Should Know About Microsoft Teams Security
Let’s start with the good news. Microsoft has spent, and will continue to spend, billions of dollars on cybersecuri…
The Best Managed Print Services for the Manufacturing Industry — An Insider’s Guide
Manufacturing runs on documentation — from purchase orders and shipping manifests to quality control reports and co…
8 Signs You Need To Switch Managed IT Service Providers
So… you signed a managed IT contract with a sales rep who promised smooth sailing ahead. You haven't heard much fro…