Technology Insights Blog

What Are the Chances of Losing Information in Cloud Storage?

By: Charles Brandt
August 31, 2023

Cloud computing has allowed organizations to reduce the need for expensive and hard-to-maintain onsite servers, along with the costly IT staffing required to manage them. In addition, cloud computing services often automatically scale as your business grows and frequently only ch…

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Break/Fix vs. Managed Services

By: Dustin Bonn
August 28, 2023

Are day-to-day fixes consuming your internal IT team’s resources? It’s a simple question, but the answer might not be as easy to come by. Internal IT departments are busy places. Typically, everyone is working very hard to ensure everything is operational. All of the systems that…

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7 Steps You Can Take To Boost Print Quality

By: Marco
August 24, 2023

If you’ve invested in a high-quality printer, but it doesn’t seem able to reproduce a high-quality image on paper, it’s tempting to blame the equipment. However, the printer isn’t always the source of the problem. Before you call the service technician, read this blog to see if a…

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Contact Center as a Service: 101

By: Chris Darr
August 21, 2023

If you want your customers to talk about your business to others, treat them well. But if you really, really want to get talked about, treat them badly. Recent statistics indicate that 87% of consumers will share a good customer experience with others, but 95% will rat you out ov…

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How Outsourced IT Accomplishes More for Less

By: Dustin Bonn
August 17, 2023

Is it better to outsource or have an in-house IT team? The debate is ongoing because, depending on the role or roles you’re looking to outsource, the pros and cons are usually a fairly even split.

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How To Improve Print Security

By: Jay Brown
August 14, 2023

Go with me here: you know how most people have a fear of sharks, but not hippos, even though hippos are far deadlier?

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Cooperative Purchasing Connection: Your Procurement Secret Weapon

By: Dan Olk
August 11, 2023

The procurement process can be very frustrating, especially for organizations that are trying to accomplish a lot on a limited budget. But depending on your organization and its location, you might have a powerful secret weapon: cooperative purchasing.

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How To Cut Costs On Outsourcing Print

By: Dan Larkin
August 9, 2023

Many small to midsize businesses rely on outside print vendors to produce postcards, brochures, and other marketing materials. In the past, outsourcing specialized print jobs was a good way to increase efficiency and reduce costs, but today’s printing devices typically produce gr…

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Is Your Office Phone System Keeping Up?

By: Chris Darr
August 7, 2023

For many of us, it’s hard to imagine going just one day without our smartphones, and our ability to make and receive calls from almost anywhere is the least of it. Business phone systems have come a long way too, and if you haven’t updated yours in the past few years, you and you…

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Getting Desired Results From Your Color Printer

By: Kevin Schmidt
August 3, 2023

If you’ve invested in a high-quality color multifunction device for your business, only to find that your print jobs are starting to look less than professional, it’s tempting to blame your device. But there are a number of other reasons your documents are looking less than their…

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