Technology Insights Blog

Chris Darr

Chris Darr

Chris Darr is the Solutions Manager-Collab and Partner for Marco Technologies. He collaborates with Marco customers to help them understand risk areas, solve business problems and increase profits. He is focused on helping Marco's customers succeed through prompt responsiveness and execution. He accomplishes this by staying educated on and aware of a diverse range of relevant technology solutions that can benefit them. Chris joined Marco in October 2020.
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How to Find the Best Business Phone System

By: Chris Darr
November 30, 2022

If you’re looking to up your productivity, improving your communication tools can work wonders. Teams that are well-connected are 20-25% more productive, and 86% of workers believe a lack of collaboration and communication is the biggest reason for workplace failures. 

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What is SD-WAN?

By: Chris Darr
October 31, 2022

SD-WAN stands for Software-Defined Wide Area Network. This topic can get fairly weedy, so I’ll try to keep it as simple as possible. 

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What are the Benefits of Unified Communications as a Service?

By: Chris Darr
October 21, 2022

UCaaS, or Unified Communications as a Service, is an integrated communications platform hosted in the cloud. Having voice calling, video meetings, messaging, and more all in one platform has always offered a number of benefits, like reducing the need for business travel and commu…

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How Managed Voice Helps You Avoid Business Phone System Problems

By: Chris Darr
October 7, 2022

Old landlines may be disappearing, but voice calling isn’t going anywhere. There will always be a need to pick up the phone and connect with someone else in real time. You'd think after decades of use, we would have mastered the use of business phone systems, but you'd be wrong.

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The Value of AI and UCaaS for CX

By: Chris Darr
September 30, 2022

No matter what your role is at your current organization, we are all customers ourselves. We, too, have yelled “representative” at an IVR (Interactive Voice Response) system that keeps asking for information but can’t understand or process the information it’s been given.

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What is Needed for a VoIP Business Phone System?

By: Chris Darr
September 21, 2022

One of the main reasons VoIP phone systems are ideal for small to midsize businesses is that you can make the switch without a significant upfront investment. However, you have more options when it comes to VoIP than you did with your traditional landline. You can choose to inves…

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What Is a PBX Phone System, and How Does It Work?

By: Chris Darr
August 29, 2022

PBX stands for Private Bank Exchange, which just means a private phone network within an organization. Although the first use of a PBX was in 1882, until the 1960s, most organizations relied on the local telephone company to direct internal calls.

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Why You Should Upgrade Your Old Phone System

By: Chris Darr
August 5, 2022

While younger generations have a strong preference for other communication tools, voice calls aren’t going away any time soon. However, those Plain Old Telephone Systems (POTS) that rely on analog copper phone lines are, and it’s already happening. In fact, many traditional phone…

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What is Hosted VoIP?

By: Chris Darr
July 29, 2022

If you’ve been researching ways to upgrade your business phone system and take advantage of cost savings, you probably have come across the term Hosted VoIP. VoIP stands for Voice over Internet Protocol, which is a technology that facilities voice calling over the internet. To ac…

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Phone Systems for Remote Workers

By: Chris Darr
June 22, 2022

It was truly incredible to witness how quickly many businesses were able to adapt to remote work when the initial waves of the pandemic hit. New digital tools were found to do the same work; in many cases, they have proven themselves to be easier to use and more secure than their…

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