3 Ways UCaaS Strengthens your Business Communication

Unified Communications as a Service unifies all of your communications into a single stream of efficient, effective communication. That means all your email, voicemail, text messaging and whatever other methods of communication your business uses will all live in one place so you can stay organized, respond quickly and be confident you aren’t missing anything. Unified Communications as a Service (UCaaS) functions the same, no matter what device you're using. And it can be accessed from anywhere. It's a powerful service for business communication, and its capabilities are expanding all of the time.

Here are three UCaaS qualities that first-time users benefit from right away...

1. Resiliency

   Your current phone system is vulnerable to any number of outages, from storms to inattentive drivers knocking out power lines. With UCaaS, your phone system is housed within the cloud, making it more reliable, more available and less vulnerable. For most organizations, a phone outage is a huge deal, and it’s easy to imagine the damage to a business when customers can’t get through and employees can't communicate internally. UCaaS eliminates that worry and switches everything to a resilient, redundant system.

2. Sizing and Scalability

   Remember when you had to worry about a million different variables with any IT installation? UCaaS eliminates that. As you add employees and your company grows, UCaaS responds immediately with all the tools you need. Plus, because UCaaS is priced per user, you know exactly how much your monthly investment will change as your organization grows. In reality, it's as simple as deciding what your needs are and letting UCaaS get you there.

3. Reduced Capital Expenditures

   In both the long-term and the short-term, UCaaS can dramatically change how much you spend on your IT tools. Remember all the computing horsepower you used to have to buy? All that just shifted to the cloud - desktops, servers, laptops, etc. Want a number? How about paying 25% of what you currently spend for your capital expenditures? Instead of buying, installing and managing tons of hardware, software and applications, businesses can purchase UCaaS through a monthly subscription fee. Finally, by working with a single vendor, you only have to deal with one support company and you only have to pay just one invoice - Marco does it all for you.

How Does it Work?

I get this question a lot. Many people we work with have a history with IT systems, and often they have had to build a lot of their solutions themselves. They had to know how everything worked because eventually, they would need to install, fix or replace major parts of the system. One of the great things about UCaaS is that businesses don’t have to worry about how it works, they just have to decide if they'd like to use it. Customers aren't responsible for managing, troubleshooting or maintaining UCaaS. 

Instead, we build, maintain and deliver the service, and you can get on with your work, effectively shelving any and all concerns about how the system actually works. Learn more about how UCaaS can benefit your organization. Contact a Marco rep: