Where the wrong system goes wrong
There are real numbers behind phone systems:
- Miscommunication causes 70% of errors
- Poor communication tools cost staff >1 hour/day
- 72% of employees have left a job or considered leaving due to poor communication & collaboration
We're not here to sell you a phone system.
We're here to help simplify your search and make your teams happy.
We'll find the right fit
We'll help you save
We'll make it simple
By the time we did the cutover, everyone was comfortable with the new phones to the point where there weren't any real major issues or concerns.
— Al Meyers, Douglas Machine
Comprehensive expertise matters
- We'll tell you if a new system needs a network upgrade
- We handle the complex security configurations
- We understand how compliance impacts communication
- We consider your entire business before making a recommendation
How we can connect you
Whether you're moving voice to the cloud or managing an existing on-premises system, we can make your work week easier.
Request a free carrier assessment
Spend at least $500 per month on telecom solutions? We might be able to save you some money.
Answer a few questions
Tell us what you wish were different about your phone, internet, data, or cloud services carrier.
We'll do the research
We'll match you with one of hundreds of carriers we work with, including brands you already know and trust.
We'll make sure you're happy
We’ll act as a liaison between you and your carrier and make sure your needs are met. Now, and in the future.
Questions about phone and A/V systems
The good news: These systems have changed quickly! The bad news: It's often difficult to find up-to-date recommendations online.
The right solution depends on your team size, your collaboration needs, the number of locations, remote work needs, existing technology investments, and more.
Communication systems touch everything. That's why Marco's communication experts get to know your business inside and out before recommending anything.
Yes. Marco designs and installs meeting room A/V solutions — including large displays, video walls, and fully integrated video conferencing setups — that connect directly with your communications platform.
We can also manage your videoconferencing solutions so they're always ready to go when you need them.
Most phone systems have a practical lifespan of 7–10 years, but the real signal isn't age — it's capability.
If your system can't support hybrid work, is end-of-life with your vendor, or is generating regular support costs, those are stronger indicators than the install date. Marco can help you evaluate where you stand.
Ideally, 6–12 months in advance. A full implementation typically takes 60–90 days from signing to go-live, and that doesn't account for the evaluation and decision process.
If your current contract is expiring or your system is showing its age, starting the conversation early gives you room to make a confident decision rather than a rushed one.
Managed Voice Services 101
Learn why managed voice is the single most underrated managed service.
PBX vs. Cloud Phone Systems: Which Is Best?
Simplify terminology and compare the benefits of a PBX vs. cloud system.
Connect with our team
We're happy to bring clarity to a complex topic. Get recommendations, estimates, and insider tips.