Which UCaaS Features and Capabilities are Right for Your Business? [INFOGRAPHIC]
Unified Communications is a software that combines all different communication functions — voice, chat, video, etc.…
Yes, Voice Communication Still Matters for Small Businesses — But There’s a Better Way
It’s been three intense years since the pandemic reached our shores. Most consumers — although not all — were under…
Contact Center vs. Call Center Explained [Infographic]
I don’t know why we technology folks love to use multiple words to mean the same thing, but we do, especially as it…
How To Find the Best Business Phone System
If you’re looking to up your productivity, improving your communication tools can work wonders. Teams that are well…
Mitel MiVoice Office 250’s End of Life
I wish I could say it ain’t so, but this news is confirmed. Mitel has made an official lifecycle announcement that …
How Managed Voice Helps You Avoid Business Phone System Problems
Old landlines may be disappearing, but voice calling isn’t going anywhere. There will always be a need to pick up t…
What Is Needed for a VoIP Business Phone System?
One of the main reasons VoIP phone systems are ideal for small to midsize businesses is that you can make the switc…
What Is a PBX Phone System, and How Does It Work?
PBX stands for Private Bank Exchange, which just means a private phone network within an organization. Although the…
Why You Should Upgrade Your Old Phone System
While younger generations have a strong preference for other communication tools, voice calls aren’t going away any…