November 22, 2023 | 2 min. read

How Much Can You Save With Unified Communications? (Infographic)

If you're thinking of investing in unified communications, you'll probably want to get some idea of how much ROI you can expect. Fair enough. Only…unlike most other technology solutions, it’s...

By  Chris Darr
September 20, 2023 | 3 min. read

Contact Center Automation Trends

Have you ever had this happen to you? You bought something from a retailer, and somewhere along the way, your order…

By  Chris Darr
August 21, 2023 | 4 min. read

Contact Center as a Service: 101

If you want your customers to talk about your business to others, treat them well. But if you really, really want t…

By  Chris Darr
August 7, 2023 | 3 min. read

Is Your Office Phone System Keeping Up?

For many of us, it’s hard to imagine going just one day without our smartphones, and our ability to make and receiv…

By  Marco
July 20, 2023 | 3 min. read

How Unified Communications Improves Employee Productivity

Most businesses had to adapt very quickly to remote work, investing in a whole new suite of digital tools and secur…

By  Chris Darr
June 7, 2023 | 3 min. read

4 Benefits of Telecom Services Most Businesses Want

For businesses, timely and reliable communication within the organization and with customers is a critical part of …

By  Chris Darr
May 24, 2023 | 2 min. read

How To Improve Collaboration With Unified Communications Tools

What’s largely responsible for most workplace failures? 86% of employees and executives would tell you it’s poor co…

By  Marco
April 24, 2023 | 2 min. read

Everything You Need to Know About Mitel MiVoice Call Recording’s End of Life

Where were you on that dark day in October 2020, when Mitel announced the End of Sale (EOS) and End of Technical Su…

By  Marco
April 19, 2023 | 3 min. read

Technology Integration Trends After COVID

These past few years have seen huge steps forward, especially when it comes to collaboration and AV solutions. Plus…

By  Chris Darr
March 27, 2023 | 2 min. read

Alternatives to Mitel MiVoice Office 250

You ever fall in love with a car you’ve gotten really comfortable with? You probably know that better models are ou…