Technology Insights Blog: Phone & Collaboration

If you’re looking to up your productivity, improving your communication tools can work wonders. Teams that are well-connected are 20-25% more productive, and 86% of workers believe a lack of collaboration and communication is the biggest reason for workplace failures. 

I wish I could say it ain’t so, but this news is confirmed. Mitel has made an official lifecycle announcement that includes MiVoice Office 250 and other related solutions. Sometimes products come and go without much fanfare, but this one was a favorite of end-users and programmer…

Old landlines may be disappearing, but voice calling isn’t going anywhere. There will always be a need to pick up the phone and connect with someone else in real time. You'd think after decades of use, we would have mastered the use of business phone systems, but you'd be wrong.

One of the main reasons VoIP phone systems are ideal for small to midsize businesses is that you can make the switch without a significant upfront investment. However, you have more options when it comes to VoIP than you did with your traditional landline. You can choose to inves…

PBX stands for Private Bank Exchange, which just means a private phone network within an organization. Although the first use of a PBX was in 1882, until the 1960s, most organizations relied on the local telephone company to direct internal calls.

While younger generations have a strong preference for other communication tools, voice calls aren’t going away any time soon. However, those Plain Old Telephone Systems (POTS) that rely on analog copper phone lines are, and it’s already happening. In fact, many traditional phone…

If you’ve been researching ways to upgrade your business phone system and take advantage of cost savings, you probably have come across the term Hosted VoIP. VoIP stands for Voice over Internet Protocol, which is a technology that facilities voice calling over the internet. To ac…

Unified Communications (UC) can help you get so much more from your phone system. If you’ve already decided that UC will be the best communication system for your organization, you’ve made a smart choice. However, you have another big decision headed your way — UC can either be h…

When you operate a small business, every dollar counts. While it’s often easy to identify large, unnecessary expenditures and prioritize addressing them, sometimes you also need to sweat the small stuff. Smaller expenses might go unnoticed, but they can add up over time. In addit…

It was truly incredible to witness how quickly many businesses were able to adapt to remote work when the initial waves of the pandemic hit. New digital tools were found to do the same work; in many cases, they have proven themselves to be easier to use and more secure than their…