Technology Insights Blog: Phone & Collaboration

Why Voice over IP is Better for Your Small Business

By: Clay Ostlund
July 8, 2022

When you operate a small business, every dollar counts. While it’s often easy to identify large, unnecessary expenditures and prioritize addressing them, sometimes you also need to sweat the small stuff. Smaller expenses might go unnoticed, but they can add up over time. In addit…

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Phone Systems for Remote Workers

By: Chris Darr
June 22, 2022

It was truly incredible to witness how quickly many businesses were able to adapt to remote work when the initial waves of the pandemic hit. New digital tools were found to do the same work; in many cases, they have proven themselves to be easier to use and more secure than their…

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What Is the Difference Between UCaaS and CPaaS?

By: Chris Darr
June 20, 2022

Technology is right up there with marketing when it comes to the industry’s fondness for acronyms. If you’d like to decode these two easily, as well as many, many others, “aaS” stands for “as a service.” For example, Cloud as a Service is abbreviated CaaS, Disaster Recovery as a …

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Cloud Based Video Conferencing, Hosted Voice and Data Services

By: Marco
June 8, 2022

Cloud computing is all about connection — connecting with employees, clients, data, and other business applications. Cloud computing gives your staff the flexibility to collaborate in real-time from anywhere, on any device. This technology is at least partially responsible for ke…

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TDM Voice and POTS Are Being Retired. What Does That Mean For Your Business?

By: Chris Darr
May 31, 2022

FCC order 19-72A1 allowed telecommunications companies to abandon outdated copper POTS (Plain Old Telephone Service) lines. It also mandates that end-users must switch to an alternative before August 2nd of this year. This order was issued back in August of 2019, and quite a lot …

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Hosted Voice: More than a Phone Without the Strings

By: Chris Darr
May 20, 2022

To put it simply, hosted voice is a phone system that’s managed in the cloud. But while that’s the easiest way to explain what it is, it’s not the best way to understand what it actually does. In this blog, I’ll give a basic overview of how hosted voice works, and what that actua…

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Must-Have Features for Small Business Phone Systems

By: Chris Darr
April 28, 2022

It’s an exciting time to talk about phone systems for small businesses. Features that were once only accessible to large companies are now available to small and midsize businesses, and cost much less each month than a traditional landline system.

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Is Your Phone System Reaching Its End of Life?

By: Chris Darr
April 20, 2022

Technology is moving faster and faster, and that’s given us many incredible things. It’s hard to think about where many businesses would be without modern communication and collaboration tools during the past few years.  Rapid innovation is an inherent byproduct of strong competi…

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Hosted Voice vs. On-Premise Phone Systems: Which Is Better For Your Business?

By: Matt Kanaskie
April 8, 2022

When it comes to phone systems, these days there’s no shortage of options. However, if you’ve already been researching this topic, you probably know that deciphering which system is best for you isn’t always easy. The right phone system can save you money and drive productivity; …

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Unified Communications – Getting More From Your Business Phone System

By: Marco
April 1, 2022

Sometimes we human beings need that extra push. Most of the technology necessary to accommodate remote work was available years ago, and workers had been asking for more flexibility for quite some time. It took a global pandemic for remote and hybrid work environments to become c…

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