Technology Insights Blog: Business IT Services

How is your IT team viewed inside your organization? Are they given a seat at the table when it comes to strategic planning for the next year? Or are they treated more like plumbers or exterminators — definitely helpful, but more like a necessary expense for when things go wrong?

People like to hang on to old software, and that makes perfect sense. They are already comfortable with it, they know how to use it, and they probably know a few shortcuts and workarounds that save them time. New software, even better software, is sometimes a hard sell. And can I…

Many large companies were early adopters of Enterprise Content Management (ECM) tools because they’re extraordinarily helpful when it comes to meeting regulatory compliance, enhancing cybersecurity, minimizing drudge work, and optimizing business processes. But the market for the…

What’s so hard about getting a Microsoft 365 subscription for your business? Besides the initial setup and ongoing maintenance, you’ll need to configure it correctly to take advantage of Microsoft’s advanced security features.

Technology folks have earned a certain reputation for their love of acronyms that tend to confuse the general public. But to be fair, they’re hardly the only group of people to use them.

While most businesses have modernized their tools and systems, their documents are managed the same way they were 20 years ago, which means purchase orders, expense reports, and other administrative tasks are unnecessarily tedious. If you’d like to reduce errors, improve job sati…

Pardon the serious Gen-X vibe, but we’ve been saying it since 1973: achieving big or complex business goals is so much simpler when you’re using the right tools for the job.

Is your organization looking for ways to improve productivity that will also boost employee satisfaction?

At face value, it may seem counterintuitive that so many businesses are adding services while many experts are predicting a severe recession.

Is there a sign at your entrance that nobody ever seems to see? It seems like a small point, but when the tenth person breezes right past the “Please wait until your name is called” sign that morning, it may be difficult for your staff to remain patient.