In the high-stakes environment of the enterprise Unified Communications market, Mitel is in its third consecutive year of leadership, according to the Gartner Magic Quadrant Report. This is why Marco chose Mitel as their vendor for Unified Communications as a Service solutions.
Here's what this means for the industry, for Mitel and for Marco.
Understanding the Gartner Magic Quadrant
Gartner, an unbiased, third-party assessor of technology, does not endorse brands or provide recommendations to users. It is a research organization, and their classifications help users and decision makers quickly see how well technology provider performance and execution stacks up against their vision. You can view a brief rundown of the Gartner Magic Quadrant here.
Basically, being named a leader in the Gartner Magic Quadrant gives external validation that what Mitel is doing matches up with what they're saying. It indicates that Mitel ranks high in the completeness of their vision, as well as their ability to execute according to that vision. And to have that recognized for three consecutive years speaks to the quality, consistency and value of Mitel solutions. Here's what Rich McBee, Mitel CEO, had to say in the press release:
"Today's large enterprises recognize seamless, real-time communications and collaboration as catalysts for enhancing employee productivity and providing greater business agility. At Mitel, we wake up every day focused on enabling the communications experience to meet customers' current and evolving needs. Whether on-premise, in the cloud, mobile or by integrating multiple environments and applications, Mitel can help businesses of all sizes communicate simply and more effectively."
What does this Mean for Marco?
Like I mentioned above, enterprise Unified Communications is a high-stakes market, and deciding which system and platform to integrate into your organization is a big decision. To have industry analytics say choosing Mitel products for Unified Communications tells us we've chosen the right vendor and the right technology. Our success is tied to Mitel's success.
Further, as someone who interacts with customers and helps them understand how Unified Communications can revolutionize their communications, it's great to have the Gartner Magic Quadrant Report. It's a trusted, non-biased, third-party assessor of technology. And for them to say that when Mitel products are compared to other vendor products, Mitel raises to the top, it lets me know I'm giving the best information and the best solution to my clients and customers.