What Is Cloud Printing?
Cloud printing is a technology that lets users send print jobs from any internet-connected device — a laptop, smart…
Office Copiers Explained: How They Work and What They Can Do in 2026
Modern copy machines have evolved far beyond simple copying. They're now sophisticated multifunction devices that c…
What Is Vishing?
Vishing is short for “voice phishing.” Like other forms of phishing attacks — including email and text-based scams …
Cybersecurity Tips for Small Business Owners
Too many small business owners still think they’re “too small” to be targeted by a cybercriminal. Unfortunately, 43…
How To Identify a Top Managed IT Service Provider
Most businesses don't question their managed IT service provider until something goes wrong. By then, the problem h…
5 Common Healthcare Cybersecurity Challenges (and How MDR/SOC Can Help)
In our conversations with healthcare clients, we hear the same five security challenges come up again and again. If…
Marco's mChat Is Getting Its Biggest Upgrade Yet
SmartForms are coming to mChat — and it's the biggest upgrade to the support experience we've built.
Revolutionizing IT Help Desk Support: Marco's Chat-Based Solution
Every doctor or veterinarian we know has a similar issue — you want to be accessible to those who have urgent needs…
Why Is MFA Important — and Is Your Business Using It Correctly?
Passwords alone haven't been enough to protect business accounts for years. Most IT professionals know this. Most b…