Technology Insights Blog

As the nation’s largest independent HP dealer, Marco knows the importance of printer security. Left unprotected, a multifunction printer can serve as a gateway to hackers. Now, I could spend 6 minutes of your time explaining how this works, but HP has already done a masterful job telling the story — with the one-and-only Christian Slater as THE WOLF. It’s a must-watch.

A clear, airtight budget used to be something to strive for, but now it’s an expectation. The overall tightening of business budgets is happening across industries, with every line item requiring explanation and verification.

For years and years, meter readings have been at the core of print service offerings. If your business was working with a managed print provider, odds are that members of your internal team were responsible for regularly gathering meter readings and reporting those numbers to your provider. In turn, your provider used those readings to inform invoicing. And every quarter (or some other predetermined period of time) the cycle repeats. 

Picture this: you’re in a hurry to get to a meeting, and you send a print job to the printer. While it’s printing, you collect your meeting materials from your desk, and as you head off to the meeting you swing by the printer to grab your document. But the document doesn't meet your expectations. Still, the meeting's about to start and you rush off to avoid being late. 

The phone rings at a small- to mid-sized business, charity, church or community group (favorite targets of office supply scammers known as “Toner Pirates”).

With decades of experience under our belts and current standing as one of the top three Managed Print Services (MPS) providers in the United States, it's safe to say that we know our stuff. Businesses choose to work with us because they know we’ll bring specialized print expertise and add ease to their print environments. Recently, we’ve introduced a new option for MPS, the unlimited print model.

Anyone who has worked in an office knows the frustrations of copy machine and printer problems—and anyone who's seen the film Office Space likely remembers its dramatization of printer frustrations. If you haven't seen it, the film depicts a dramatization of typical copier problems for a good laugh. But anyone who's encountered a broken copy machine when they need it most knows there isn't as much humor in the real thing. Office copy machines have an incredible knack for causing frustrations.

Below are some of the most common printer problems and better yet, some tips for resolution.

Just a few short months ago, we introduced a new pricing model option for printing. Specifically, it applies to businesses receiving Marco’s Managed Print Services. If you currently partner with us for your managed print, there’s no need to worry — nothing is changing automatically — we’ve introduced this managed service pricing model as an addition to the existing model. This way, our customers can decide whether or not they’d like to stay as is or switch over. After all, there is no one-size-fits-all solution.