The traditional telephone system is being replaced with more technologically advanced and flexible systems. Simply providing a handset at each employee’s workstation just isn’t enough anymore to keep employees productive and efficient. Employees should be equipped with business phone solutions tailored to the daily operations and long-term goals of your business. There are a variety of business phone solutions available, and many of the best systems come from Mitel.

Introduction to Mitel

Mitel is a global communications firm that provides businesses both large and small with phone systems, collaboration technology and contact center solutions. Mitel business phone solutions are offered both on-site or through the cloud. The list of accomplishments for Mitel is impressive, to say the least:

• More than 40 years of experience in communication technology
• Operating in 100 countries around the world
• Serving 60 million end users on a daily basis
• Powering more than 2 billion connections each day

Experience and expertise set Mitel apart. Unlike competitors, their sole focus is to enable effective business communications. Whether it means providing VoIP systems for a small business or video conferencing systems via the cloud for international corporations, Mitel is dedicated to making business connections easier and more reliable.

Mitel Phone Solutions

Mitel offers businesses around the globe with the communication solutions they require to compete in the modern economy. Your employees need to be able to do more than just pick up a phone and contact coworkers and clients. They require the ability to make connections while they are on the go, easily conduct teleconferences, and even participate in video conferences to clearly communicate with clients.

The lineup of Mitel phone solutions is impressive. The company offers business phone solutions ranging from IP phones to traditional PBX phones. The list of products is too extensive to cover in depth in this post, but let’s look at some of the popular services from Mitel:

IP Phone Solutions

Mitel IP phone systems come in a variety of comprehensive solutions that range from the affordable, entry-level devices to sophisticated conference units and attendant consoles. IP phone solutions are easy to install and offer feature-rich user interfaces that provide employees with a number of functions that make communicating with others easier. Many of these systems are customizable for various industries, such as medical firms, that may need attendant consoles capable of effectively routing incoming calls to the right department.

IP phone solutions are flexible and scalable. Employees can easily move IP phones from one location to another as long as there is a network connection. As you add employees, new handsets can be quickly plugged in and configured in a matter of minutes.

Softphones

Softphones represent a great leap forward in business phone solution technology. Softphones make it possible for employees to turn their workstation desktop into a phone. Softphones operate from desktop and laptop devices, allowing employees to make calls over your private network. Additionally, softphones provide remote employees access to the network, which enables them to make calls from your professional phone network, rather than their mobile devices.

A More Efficient Workplace

Mitel business phone solutions are focused on improving the efficiency of your workers and your business. Missed calls are a thing of the past. Mitel systems can forward phone calls to multiple devices, so a client call to an employee’s workstation phone can be transferred to a remote softphone or even mobile device. Your employees are accessible whether they are at their desk or on the road.

With features like instant messaging, data sharing and video conferencing, Mitel business phone solutions enhance the communication experience for your employees, partners and customers.

An Added Benefit

And, if you are a nonprofit organization, school system or government agency, there is an additional advantage, beyond the benefits the technology provides. Mitel was selected by the National Joint Powers Alliance (NJPA) as the sole provider of telecommunications, wireless and related equipment and services. This means you can satisfy your bid requirements through the NJPA national contract and get Mitel communication solutions at the best price. For more information about NJPA or this opportunity, request to speak with us about the benefits of this contract.