The client business review forms a very important component of a managed services partnership. It provides an ongoing, inside look at not only what services we’re providing, but a clear picture of how those services are being provided. So, let’s start at the beginning…
Common as it may be, the cloud tends to be a gray area for many business owners. Cloud computing is defined as the practice of using a network of remote servers, accessible via the Internet, to store, manage and process data, rather than a local server or a personal computer. So basically, the majority of businesses use the cloud, whether or not they know what it is. For a more detailed and visual definition of the cloud, this infographic helps explain the concept of the cloud and its primary benefits.
The moment you need support, support desk services become very important. We all know downtime is expensive, and frustrated employees come at a cost. But a great help desk can do more than just answer calls; they’re also committed to monitoring your network and resolving issues as quickly as possible.
Marco's help desk services are structured to solve end-user issues and keep businesses running at their best. Here's an inside look at what differentiates Marco's help desk support.
It’s true. Technology is always changing. Sometimes, technology changes in small, incremental ways, and at other times, it makes big shifts in what can seem like the blink of an eye. With technology in a constant state of change, it can be difficult for businesses to know they’re doing what’s necessary to ensure they’re properly secured. So, what do businesses need to know about information technology and security? Today, I’m covering a few IT security best practices that any business — small, medium or enterprise — can benefit from integrating into their technology landscape.
How does your managed services partnership adapt when your business changes? Here at Marco, we grow and scale alongside our customers. We've built our managed services offering to adapt to whatever changes your business faces.
If you're looking for the future of business technology, look to the cloud. Businesses that migrate to the cloud have an easier time with A LOT of today's technology-related frustrations, like accessibility, scalability, performance, management and staying up-to-date. But a decision to migrate to "the cloud" will be met with a question: Which cloud?
When was your last technology audit? If your answer is any combination of what’s that, I don’t know and a while ago, keep reading. When businesses don’t give their technology the time and attention it needs, things go wrong. It might happen slowly at first with applications loading slower than they used to or workstations taking an extra minute to boot up, but over time small issues add up to big problems that leave your data, your operating system and your network infrastructure vulnerable… and your business at risk. Wondering where to get started? It’s with an information technology (IT) audit.
Here at Marco, business print services have been a part of our core offering for decades. And during that time, we’ve kept ourselves on the leading edge of the industry, combining new technologies and strategies with our expertise to deliver services to our customers in the best ways we know how. And you know what? This is one arena where the proof really is in the pudding. To date, Marco is one of the top three Managed Print Service providers in the United States. And we have an announcement: We’ve updated our Managed Print Service (MPS) pricing model to include an unlimited print option.
Have you heard of blockchain? Whether or not you have, know this: Blockchain is here and it’s growing. In fact, one research firm projects that spending on blockchain solutions is forecast to reach $11.7 billion in the next four years. That, combined with the capacity it has to impact business as we know it is reason enough to give it some of your precious time. For businesses large and small, understanding the impact of blockchain is going to matter, regardless of industry. But before we dive in, we need to take on a simple question with a complex answer…
The cloud; it is the most popular buzzword in the world of technology today. Data integrity within cloud storage is perhaps the greatest concern that most people have, both personally and professionally, with the cloud.