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    What is the Difference Between UCaaS and CPaaS?

    By: Chris Darr
    June 20, 2022

    Technology is right up there with marketing when it comes to the industry’s fondness for acronyms. If you’d like to decode these two easily, as well as many, many others, “aaS” stands for “as a service.” For example, Cloud as a Service is abbreviated CaaS, Disaster Recovery as a …

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    Unified Communications – Getting More From Your Business Phone System

    By: Marco
    April 1, 2022

    Sometimes we human beings need that extra push. Most of the technology necessary to accommodate remote work was available years ago, and workers had been asking for more flexibility for quite some time. It took a global pandemic for remote and hybrid work environments to become c…

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    Cloud Voice vs. Unified Communications as a Service: How Do You Decide?

    By: Matt Kanaskie
    February 25, 2022

    Back in early 2020, there were a lot of predictions that the pandemic would be a great unifying force. In many ways, it has proven to be just the opposite. But in the technology space, the pandemic has spurred us to come up with amazing innovations to ensure that human beings can…

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    Increase Network Reliability With Network Redundancy

    By: Matt Kanaskie
    August 30, 2021

    Network reliability is a pretty hot topic these days, and for a good reason. It’s what keeps businesses functioning when they otherwise might not. However, all the new hardware and software that money can buy will not allow you to springboard past network issues. Reliable network…

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    An Updated Phone System can Minimize School District Interruptions

    By: Jason Boutwell
    May 6, 2021

    Each generation has its own memory of being called down to the school office. Some experienced a knock at the door by the school secretary. Others remember the request broadcast over a PA system or announced by the teacher after a call on the classroom telephone. It's a familiar …

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    What Cloud Computing Scalability Can Do for Your Business

    By: Dustin Bonn
    April 8, 2021

    As a key decision-maker for your business, you’re always facing a litany of uncertainties about the future—which can be both exciting and scary. If you make smart, safe moves, you’ll likely expand slowly and manageably. But sometimes it’s fun to get wild with high-risk, high-rewa…

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    Trained, Tuned and Ready to Perform: How to Prepare for Unified Communications

    By: Matt Kanaskie
    October 28, 2019

    The orchestra has taken their seats. Strings, percussion, brass, woodwinds. Each player has a specific part to play within their section, and all the sections must come together in harmony to perform. To create the music. In black tuxedo and tails, the conductor ascends the podiu…

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    VOIP vs. Unified Communications: What You Need to Know

    By: Matt Kanaskie
    June 21, 2019

    When I begin working with a customer, the first thing we have to uncover is how their business communicates. What ways are employees talking to each other, and are your current means of communication supporting your employees and your business overall? Among other things, it's th…

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    How Much is Poor Business Communication in the Workplace Costing You?

    By: Jason Boutwell
    January 18, 2019

    How much time do you think you spend just trying to communicate with co-workers? Subtract the time you actually have productive conversations – instead add up the time it takes to hunt down your targeted conversationalist. More often than not, projects are stalled because you're …

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    Resolving Communication Issues in the Workplace with UCaaS

    By: Matt Kanaskie
    December 17, 2018

    If you look through enough articles, you'll likely run across a few that focus on communication problems in the workplace. Having found such articles on my own, I thought, how can these communication issues be addressed with UCaaS (Unified Communication as a Service)?

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