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    Trained, Tuned and Ready to Perform: How to Prepare for Unified Communications

    By: Matt Kanaskie
    October 28, 2019

    The orchestra has taken their seats. Strings, percussion, brass, woodwinds. Each player has a specific part to play within their section, and all the sections must come together in harmony to perform. To create the music. In black tuxedo and tails, the conductor ascends the podiu…

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    VOIP vs. Unified Communications: What You Need to Know

    By: Matt Kanaskie
    June 21, 2019

    When I begin working with a customer, the first thing we have to uncover is how their business communicates. What ways are employees talking to each other, and are your current means of communication supporting your employees and your business overall? Among other things, it's th…

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    How Much is Poor Business Communication in the Workplace Costing You?

    By: Jason Boutwell
    January 18, 2019

    How much time do you think you spend just trying to communicate with co-workers? Subtract the time you actually have productive conversations – instead add up the time it takes to hunt down your targeted conversationalist. More often than not, projects are stalled because you're …

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    An Updated Phone System can Minimize School District Interruptions

    By: Jason Boutwell
    January 4, 2019

    Each generation has its own memory of being called down to the school office. Some experienced a knock at the door by the school secretary. Others remember the request broadcast over a PA system or announced by the teacher after a call on the classroom telephone. It's a familiar …

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    Resolving Communication Issues in the Workplace with UCaaS

    By: Matt Kanaskie
    December 17, 2018

    If you look through enough articles, you'll likely run across a few that focus on communication problems in the workplace. Having found such articles on my own, I thought, how can these communication issues be addressed with UCaaS (Unified Communication as a Service)?

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    Why Should I Care About Unified Communications & Collaboration?

    By: Matt Kanaskie
    December 5, 2018

    Before knowing why you should care about unified communications and collaboration (UCC), you probably want to know exactly what it is first. Unified communications and collaboration ties together different forms of communication for your company. From voice services to instant me…

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    Business Communication FAQ: Unified Communications as a Service

    By: Matt Kanaskie
    June 19, 2018

    Software as a Service (SaaS) is pretty widely known and understood. UCaaS (Unified Communications as a Service) however, can be a bit more confusing. What is UCaaS and why is it important? I put together this business communication FAQ in the hopes it would help clarify the subje…

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    Struggling to Keep Remote Employees Connected? A Mitel Phone System can Help

    By: Jason Boutwell
    April 23, 2018

    Keeping remote employees connected without hurting collaboration or lowering productivity can be a struggle for today's businesses. Luckily, technologies that allow employees to work from outside the office without feeling disconnected do exist. As an added benefit, enabling remo…

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    Cloud Voice vs. Unified Communications as a Service: How Do You Decide?

    By: Matt Kanaskie
    March 21, 2018

    When you ask someone a direct question, one of the last things you want to hear as an answer is this: “it depends.” But in my experience, that answer usually means the person doesn’t want to answer your question or that they need more information from you first.

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    Your Business Communication System Cheat Sheet - Find the Perfect Solution

    By: Matt Kanaskie
    February 5, 2018

    If you thought that getting a new phone system would be a breeze — a simple case of counting your employees and getting price quotes — you may need to rethink things. The number of options for your communications system has expanded in the last few years. Which is why I put toget…

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