Technology Insights Blog

FCC order 19-72A1 allowed telecommunications companies to abandon outdated copper POTS (Plain Old Telephone Service) lines. It also mandates that end-users must switch to an alternative before August 2nd of this year. This order was issued back in August of 2019, and quite a lot …

To put it simply, hosted voice is a phone system that’s managed in the cloud. But while that’s the easiest way to explain what it is, it’s not the best way to understand what it actually does. In this blog, I’ll give a basic overview of how hosted voice works, and what that actua…

It’s an exciting time to talk about phone systems for small businesses. Features that were once only accessible to large companies are now available to small and midsize businesses, and cost much less each month than a traditional landline system.

Technology is moving faster and faster, and that’s given us many incredible things. It’s hard to think about where many businesses would be without modern communication and collaboration tools during the past few years.  Rapid innovation is an inherent byproduct of strong competi…

When it comes to phone systems, these days there’s no shortage of options. However, if you’ve already been researching this topic, you probably know that deciphering which system is best for you isn’t always easy. The right phone system can save you money and drive productivity; …

It would be difficult to find an office where employees were still working on computers that couldn't connect to the internet. Can you imagine trying to collaborate on documents without being able to store them in the cloud, or going back to the days of the floppy disk? It's almo…

Back in early 2020, there were a lot of predictions that the pandemic would be a great unifying force. In many ways, it has proven to be just the opposite. But in the technology space, the pandemic has spurred us to come up with amazing innovations to ensure that human beings can…

If you thought that getting a new phone system would be a breeze — a simple case of counting your employees and getting price quotes — you may need to rethink things. The number of options for your communications system has expanded in the last few years. Which is why I put toget…

The phone system. It's an essential communication tool. After all, communication is vital to business operation – and we know that's not changing anytime soon.

Relying on a single form of business communication is uncommon and, frankly, impractical. Your employees have office phones at their desks, workstations equipped with business applications, mobile phones, inter-office instant messaging and more. Although your employees use multip…