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    Jeff S. Olson

    Jeff S. Olson

    Jeff S. Olson is the Director of Carrier Services at Marco, a technology services company founded in 1973. Jeff has a Bachelor of Business Administration – Marketing degree from University of Minnesota Duluth, and a Master’s Degree in Business Management from St. Thomas University. Jeff is founder of TelePro Communications, Telecom Carrier Agent Company, that he ran for 18 years prior to selling to Marco in Dec. 2013. He is now actively involved in providing Carrier (local, LD, internet, WAN, Cloud) connectivity solutions to Marco’s multi-state client base.

    What You Need to Know About Selecting a Telecom Provider and the Cloud

    By: Jeff S. Olson
    September 9, 2019

    For decades, a telecommunication provider was just a fancy name for the phone company. But today, that term encompasses multiple services, including VoIP, Internet, cloud migrations and ongoing management. In today's business climate, the telecom provider you choose has never been more important.

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    How to Control Telecommunications Expenses

    By: Jeff S. Olson
    August 8, 2019

    Your company relies on many telecommunication services, from telephones and mobile devices to Internet connectivity and the IT infrastructure. No matter how important telecommunications is to your business, it is important to stay focused on your budget. Otherwise, telecom equipment and infrastructure maintenance costs might increase without you realizing it.

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    4 Benefits of Telecom Services Most Businesses Want — And a Look at Telecom Network Management [Infographic]

    By: Jeff S. Olson
    July 11, 2019

    For businesses, timely and reliable communication within the organization and with customers is a critical part of success.

    Telecommunication services, provided by a carrier or telecom provider, make this possible. Here are four major benefits telecom services provide to your organization.

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    9 Things Worth Analyzing When You Choose Telecom Carriers

    By: Jeff S. Olson
    July 24, 2018

    There’s a whole lot to consider when it comes to choosing a telecom carrier. It’s something we’ve covered many times and are always looking for ways to help simplify things. As a long term telecom Carrier Agent consultant, our telecom experts are continually helping our partners find the best telecom solutions possible. As part of our process, we have a list of nine main checkpoints to use when choosing a telecom carrier. 

     

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    The Race to Zero is On, and Your Telecom Carrier Services are at Risk

    By: Jeff S. Olson
    July 12, 2018

    Internet connectivity, software platforms and cloud computing are increasingly in demand as companies look to provide better services to employees and customers without breaking their budget in the process. As companies look for ways to continue to reduce the costs of technology, the race to zero is well underway. 

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    4 Errors to Look For on Your Next Telecom Services Bill

    By: Jeff S. Olson
    February 17, 2017

    Ahh, your trusty telecommunications bill. You can count on these to arrive every month, without fail. What do you typically do when your telecom services bill arrives?

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    How good is your telecom? 8 Questions to ask

    By: Jeff S. Olson
    December 29, 2016

    There are probably only a couple of reasons to ask yourself about the quality of your organization’s telecom. The first reason might be when you are reaching the end of a contract with your current carrier and you, or someone on your team, begins to wonder if you could get better connectivity with a new carrier. The second reason might come when someone in another department, or someone higher up on the org chart, has trouble with the speed and quality of the existing network connections.

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    The Rule of Threes: What you should know about connectivity

    By: Jeff S. Olson
    October 5, 2016

    When we visit a customer’s site to diagnose how their network and connectivity are working, we go in with three lists of threes. These help us make the best decisions about the client’s current and future needs.

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    5 Connections You Can’t Make Without Reliable Telecom

    By: Jeff S. Olson
    August 4, 2016

    Most employees don’t think about the telecom service that their company uses to keep them connected. It’s either up or down, and if your connection is down, it’s a big deal.

    IT professionals, however, do think about telecom and carriers. They see the bills. They see the performance. They see the traffic. And they get the phone calls if the connection is lost or slow.

    Your company’s telecom is fundamental to many aspects of its operations. Let’s look at a few...

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    When You Should Start Thinking About Switching Telecom Services

    By: Jeff S. Olson
    May 25, 2016

    When you think about switching telecom services, it’s not a small decision. You will probably need to read the fine print on documents that you may have chosen to ignore up to this point. It will probably involve some research, the deciphering of the legalese in the contracts, and more than a little finesse in terms of timing. Due diligence means doing a very complete, detailed audit of all aspects of an organization. If you’ve started thinking about switching your telecom provider, you may need to perform due diligence on your business relationship with that telecom service. 

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