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    Navigating Barriers

    By: Jeff Gau
    May 9, 2019

    On a recent trip to New York, I learned the story about the MetLife North Building. Originally proposed as a 100-story-tower, MetLife sought to build the tallest skyscraper in the world in the 1920s. Then the Great Depression hit.

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    Plan B Is OK

    By: Jeff Gau
    June 29, 2017

    We like to think that as organizations we can execute on our primary plan (Plan A) and strategies and get the results we’re looking for. Sometimes it doesn’t happen that way.

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    Becoming Fast Followers

    By: Jeff Gau
    June 1, 2017

    I was recently asked, “Who do we follow?” It was a challenging question. It’s common to follow the top organization in your industry or maybe even the competition. But as a company, we really don’t spend much time looking at others to emulate. When we do, we are more likely to ge…

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    How To Succeed When Your Industry is Flat

    By: Jeff Gau
    August 25, 2016

    When your industry is growing, it can be easier to remain successful and capture new opportunities. But how do you stay relevant and manage the business when the industry is flat or in decline?

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    What Makes a Bold Move

    By: Jeff Gau
    September 4, 2014

    Companies that want to accelerate their growth, be more innovative or change their culture usually need to make bold moves. It’s difficult to go beyond incremental improvements if you stay too conservative or become satisfied with status quo. A couple of obvious examples are Amaz…

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    Looking Around Corners

    By: Jeff Gau
    January 6, 2011

    Thirty years ago Marco could never have imagined a world without typewriters. This was the company’s economic engine contributing to most of our revenue and profit.  In fact, our original name was The Typewriter Shop. But the shift in technology made the typewriter business unsus…

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