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    Hearing What Isn’t Said

    By: Jeff Gau
    October 6, 2017

    Papers rustle. The occasional nod. A chuckle. Eyes gaze out the window. Keys click on a computer. Nails tap the screen of a smartphone. A phone vibrates the table. Heads turn.

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    Business Rules I Break

    By: Jeff Gau
    May 2, 2013

    There are all sorts of written – and unwritten – rules for business. Although I’m not certain they are documented anywhere, you probably all know what I mean. Here are 4 common business rules that I break and why:

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