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    5 Steps for Developing a Disaster Recovery Communication Plan

    By: Matt Kanaskie
    November 21, 2019

    While all the employees and customers of the XYZ Corporation slept soundly in their homes, a mouse was up to trouble within XYZ’s walls, busily chewing on wiring insulation for no good reason. When their teeth punched through, the electricity arced. Goodbye mouse. Hello fire.

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    Trained, Tuned and Ready to Perform: How to Prepare for Unified Communications

    By: Matt Kanaskie
    October 28, 2019

    The orchestra has taken their seats. Strings, percussion, brass, woodwinds. Each player has a specific part to play within their section, and all the sections must come together in harmony to perform. To create the music. In black tuxedo and tails, the conductor ascends the podiu…

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    4 Ways Marco does Unified Communications as a Service (UCaaS) Right

    By: Matt Kanaskie
    September 27, 2019

    To borrow a phrase from Ghostbusters, UCaaS crosses the streams (or more accurately, combines them). It takes all the ways you communicate - phone, voicemail, email, social media, chat, texting, video conferencing, conference calls, screen sharing - and unifies them into one syst…

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    Business Communication and Collaboration Tools: How Marco Solves Your Puzzle

    By: Matt Kanaskie
    August 1, 2019

    You sit down at a big folding card table, break the seal on a new cardboard jigsaw puzzle box and pour out all the pieces. Ah ... that new puzzle smell hits you as you immediately turn over every piece to see their colorful sides. The edge pieces are the first to get attention. T…

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    Need to Increase Network Reliability and Redundancy? We Have the Answer

    By: Matt Kanaskie
    July 23, 2019

    All the new hardware and software money can buy will not allow you to springboard past network issues. Reliable networks are what businesses want, but figuring out how to get one isn't always an easy path. If you’ve ever had phone lines or another business application fail becaus…

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    Why Communication Silos Are the Ultimate Business Growing Pain

    By: Matt Kanaskie
    July 2, 2019

    How to get your people talking

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    VOIP vs. Unified Communications: What You Need to Know

    By: Matt Kanaskie
    June 21, 2019

    When I begin working with a customer, the first thing we have to uncover is how their business communicates. What ways are employees talking to each other, and are your current means of communication supporting your employees and your business overall? Among other things, it's th…

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    Business Communication How To: Successfully Implementing UCaaS

    By: Matt Kanaskie
    May 16, 2019

    UCaaS can be a real business game changer, and successful adaptation has a lot to do with implementation. Here's a look at how Marco handles implementation and what you can do to help your employees experience a smoother transition.

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    How Often Do You Replace Old Office Desk Phones?

    By: Matt Kanaskie
    March 22, 2019

    How often do you replace your cell phone? Nowadays, most people are going to get a new cell phone every one or two years. It’s at that point when a new version of their device is available, and their provider makes it possible for them to upgrade. For reference, the iPhone 3GS wa…

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    5 UCaaS Trends for Smart, Productive and Collaborative Workplaces

    By: Matt Kanaskie
    February 21, 2019

    We typically think of communication as the words we speak and hear, but in reality, just about everything we do is a form of communication. From facial expressions and tone of voice to hand gestures, we use much more than words to communicate. Luckily, our brains combine all type…

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