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    Unified Communications – Getting More From Your Business Phone System

    By: Marco
    April 1, 2022

    Sometimes we human beings need that extra push. Most of the technology necessary to accommodate remote work was available years ago, and workers had been asking for more flexibility for quite some time. It took a global pandemic for remote and hybrid work environments to become c…

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    Cloud Voice vs. Unified Communications as a Service: How Do You Decide?

    By: Matt Kanaskie
    February 25, 2022

    Back in early 2020, there were a lot of predictions that the pandemic would be a great unifying force. In many ways, it has proven to be just the opposite. But in the technology space, the pandemic has spurred us to come up with amazing innovations to ensure that human beings can…

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    Increase Network Reliability With Network Redundancy

    By: Matt Kanaskie
    August 30, 2021

    Network reliability is a pretty hot topic these days, and for a good reason. It’s what keeps businesses functioning when they otherwise might not. However, all the new hardware and software that money can buy will not allow you to springboard past network issues. Reliable network…

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    Are Communication Silos Killing Your Organization?

    By: Matt Kanaskie
    June 25, 2020

    Today’s organizations ... have changed, to say the least. In the past four months, we've all adapted to new workspaces, constraints, distractions and requirements. One thing that hasn't changed is the need for employees to make quick decisions when problems arise, remote or withi…

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    Make Working from Anywhere Possible with UCaaS

    By: Matt Kanaskie
    December 6, 2019

    The rising trend to work from home or work remotely has put communication frustrations front and center. While being unreachable when you're out of the office has been a reality for some professions for decades, advances in business communication have made it possible to fully co…

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    5 Steps for Developing a Disaster Recovery Communication Plan

    By: Matt Kanaskie
    November 21, 2019

    While all the employees and customers of the XYZ Corporation slept soundly in their homes, a mouse was up to trouble within XYZ’s walls, busily chewing on wiring insulation for no good reason. When their teeth punched through, the electricity arced. Goodbye mouse. Hello fire.

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    Trained, Tuned and Ready to Perform: How to Prepare for Unified Communications

    By: Matt Kanaskie
    October 28, 2019

    The orchestra has taken their seats. Strings, percussion, brass, woodwinds. Each player has a specific part to play within their section, and all the sections must come together in harmony to perform. To create the music. In black tuxedo and tails, the conductor ascends the podiu…

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    4 Ways Marco does Unified Communications as a Service (UCaaS) Right

    By: Matt Kanaskie
    September 27, 2019

    To borrow a phrase from Ghostbusters, UCaaS crosses the streams (or more accurately, combines them). It takes all the ways you communicate - phone, voicemail, email, social media, chat, texting, video conferencing, conference calls, screen sharing - and unifies them into one syst…

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    Business Communication and Collaboration Tools: How Marco Solves Your Puzzle

    By: Matt Kanaskie
    August 1, 2019

    You sit down at a big folding card table, break the seal on a new cardboard jigsaw puzzle box and pour out all the pieces. Ah ... that new puzzle smell hits you as you immediately turn over every piece to see their colorful sides. The edge pieces are the first to get attention. T…

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    Why Communication Silos Are the Ultimate Business Growing Pain

    By: Matt Kanaskie
    July 2, 2019

    How to get your people talking

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