Leadership Blog

Jeff Gau

Jeff Gau

Jeff Gau accepted a sales position at Marco in 1984, and soon he became a sales manager. He was promoted to president in 2003 and was named chief executive officer in 2005. During his time as CEO, Jeff led the company through aggressive growth and opportunities. He transformed what started as a small typewriter dealer in 1973, into a rapidly growing technology company, with offices located nationally – from the Midwest to the East Coast. Under Jeff’s leadership, Marco became a leader in business IT services, copier/printer solutions, and managed and cloud services. As CEO, Jeff drove business results not only through consistent financial performance and client satisfaction, but also through employee satisfaction, attracting and keeping good people, and supporting a fun and unique culture. During his time as CEO, Marco consistently earned local, state and national awards as a workplace. After 37 years with Marco, Jeff retired from his CEO position in April 2021. However, he remains involved with the company, serving as chairman of the Board of Directors.
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A Fun Workplace Without The Workplace

We pride ourselves on having a great place to work and people often hear me comment on the importance of “breaking the fun meter.” Then, the pandemic hit. Like many, our workforce went remote and we faced a series of restrictions. It has left leaders nationwide to wrestle with ho…

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Try A Hybrid Approach

I recently attended a golf tournament where the top golfer stepped up for a short chip and pulled out a club that I didn’t expect. It was a hybrid club, which is normally designed for much longer shots. He made a nice shot, leaving me to think, “I should do that.” I’m not a good …

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Helping Others Make Difficult Decisions

I’ve had to make a lot of hard decisions in my career and in the past few months, they’ve only accelerated. I think I’ve become pretty good at thin slicing an issue and driving toward execution. Some of my most rewarding decisions actually are not the ones that I’ve personally ma…

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Are You Proud Of Your Team?

Are you proud of your team? I mean really proud of your team? Executives often talk about how great their people are and even share they have the best fill-in-the-blank — finance, sales, marketing, operations….

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How Do You Plan For 2021?

As organizations, we just underwent significant planning to adjust to the conditions of a global pandemic and economic shutdown. While it’s not over, it is time to start thinking about next year and how we will achieve success in 2021. Not feeling ready?

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How Is Your Mental Stamina?

So, how are you? Really, how are you? The year started out great; for many the best year ever. Then a global pandemic and racial unrest in our nation impacted all of us.

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Trying Something New

When is the last time you did something for the first time? These past few months when “our normal” was shaken up, it may have led to more firsts. I know it did for me and that can be a good thing.

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A Humble Leader

Some people set out to become leaders; others naturally become them. Patty Funk is the latter. She joined Marco 33 years ago as an administrative assistant before moving into marketing and eventually becoming vice president.

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What Gets You Up in the Morning?

As a leader, I have often been asked, “What keeps you up at night?” It’s a good question, but I prefer to be asked, “What gets you up in the morning?”

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Does Leadership Change? Looking Back 10 Years

This is my 10th year of writing this blog. In my very first blog, I wrote about the key principles of leadership from my perspective. I recently revisited that blog, wondering if it would still be relevant today.

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