What is Network Management?
At its core, network management is about monitoring. We monitor the devices within your network in order to immediately detect and resolve any potential problems. Network management services include:
- Network maintenance and monitoring
- Monitoring of attached network devices
- Availability, event log, backup and drive space monitoring
- Monthly status reporting
- Anti-virus software management
- Implementation of needed upgrades, patches or enhancements
- Security, file sharing and user administration
Network management includes unlimited, quick and friendly technical assistance for your computer users and network administrator. If a network issue can't be resolved over the phone or remotely, a Marco engineer can be on-site to resolve the problem as quickly as possible.
With our network management services, your end users have access to routine monitoring, trained IT professionals and optimized operations.
Customized Network Management Solutions
First, our systems engineers assess your current network and create a virtualized design thatâ€™s sized to fit your organizationâ€™s specific needs, paying special attention to theÂ number of users, amount of data and types of applications used. From basic support to all-inclusive, we can customize a level of IT service that's right for you.
Marco can create a wireless design that'sÂ just right for your business. And we'll help you maintain and manage it as your business grows and your needs change. When your users are doing business on their mobile devices, they can access the entire network wirelessly.
One of our certified engineers will determine what type of wireless environment your organization needs. From there we'll design and implement a flexible, scalable and high-performance wireless infrastructure.
Managed Network Services
With Marco's Network Management Services, network outages are detected immediately, with one of our 700+ technicians and certified systems engineers diagnosing the problemâ€™s source and getting your network back up and running. OurÂ Managed Network ServicesÂ provide proactive and round-the-clock management of your technology.
When Marco manages your network, youâ€™re adding some of the industry's top resources to your IT staff. Remote or on-site, we'll take care of it. We monitor the devices within your network environmentÂ to immediately detect and resolve any potential network problems. We provide availability, event logging, backup and drive-space monitoring; monthly status reporting; anti-virus software management; and security, file sharing and user administration.