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    5 Steps to the Cloud: What to do before adopting a cloud-based communication system

    By: Matt Kanaskie
    August 19, 2019

    Change is hard. No doubt about it. It’s not as easy as flipping a switch to alter your behavior. Change is a multi-stage process as researched and developed by renowned psychologist James Prochaska, who identified five distinct steps that lead toward successful personal change:

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    Business Communication and Collaboration Tools: How Marco Solves Your Puzzle

    By: Matt Kanaskie
    August 1, 2019

    You sit down at a big folding card table, break the seal on a new cardboard jigsaw puzzle box and pour out all the pieces. Ah ... that new puzzle smell hits you as you immediately turn over every piece to see their colorful sides. The edge pieces are the first to get attention. T…

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    VOIP vs. Unified Communications: What You Need to Know

    By: Matt Kanaskie
    June 21, 2019

    When I begin working with a customer, the first thing we have to uncover is how their business communicates. What ways are employees talking to each other, and are your current means of communication supporting your employees and your business overall? Among other things, it's th…

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    Video Conferencing System Comparison - What's Best for You?

    By: Chris Kadoun
    January 23, 2019

    Because the face of the marketplace is changing, so are the landscapes people conduct their business. Arguably, employees can work mobile or remotely from nearly anywhere. Corporate headquarters. The branch office. Home. Starbucks. You get the picture. Speaking of pictures, video…

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    Which Business Phone Solution is Right for My Government Agency?

    By: Jason Boutwell
    February 27, 2018

    Government agencies face difficult management and administrative tasks on a daily basis. And when it comes to a service like telephone communication, the solution is often anything but basic. This is especially true when some agencies are contained within four walls and others ha…

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    A field guide to the VOIP marketplace

    By: Matt Kanaskie
    October 26, 2016

    There are two things that are obvious about the cloud-based VOIP (Voice Over Internet Protocol) market. It’s growing fast. VOIP will grow to $82 billion by 2019. There are a lot of vendors out there. One directory lists 9,500 VOIP registered service providers. We thought it would…

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    4 Issues Older Phone Systems Cause and the Best Fix for the Situation

    By: Chris Kadoun
    February 9, 2016

    Without a telephone, your business would have a hard time staying in contact with clients and customers; not to mention keeping open lines of communication among employees. The digital age has brought many wonders, but the telephone is one piece of "old-school" technology your bu…

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    Why Should I Have an All-in-One Telecom Consultant & Technology Partner?

    By: Jeff S. Olson
    November 4, 2015

    Technology is at the core of every successful business today. Whether you are using it directly by utilizing cloud computing capabilities to mobilize your workforce or simply relying on an internet connection to run an e-commerce website, technology is the heartbeat of your daily…

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    PBX and VoIP Phone Systems: Which is Right for You?

    By: Chris Kadoun
    October 2, 2015

    With computers, smartphones and tablets flooding workspaces today, employees have multiple methods of communications available at their fingertips. However, you understand that it is still important to invest in a telephone system, but the system has to match the ever-evolving co…

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    3 VoIP Phone Options You Should Ask Your Service Provider About

    By: Chris Kadoun
    March 18, 2015

    Today we are finding many companies moving away from traditional telephone services in favor of Voice over Internet Protocol (VoIP) phone services. The VoIP phone service offers many companies the flexibility and feature-rich systems they are looking for in their business environ…

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