Service Comparison: Cloud vs On Premise Communications [Infographic]

By: Matt Kanaskie
July 10, 2018

When it comes to choosing the right communication solution for your business, you'll face the challenge of making a few decisions along the way. You see, there's no single solution that works for every type of business. But just because communication is complex, doesn't mean finding the right solution has to be.

One of the first decisions you'll need to make is where your communication solution will be located: on premise in your facility or hosted in the cloud. Some business are firmly rooted with an on premise solution, some businesses are fully cloud-integrated, then there’s those in the middle with a hybrid deployment. The right solution depends on your current situation and business needs.

It's not a competition; it's about finding what's right for the way you do business. Some customers choose the cloud while others choose on premise. To help you clarify the difference between the two services, we created the following infographic... 


Ownership and Investment

Think of the difference in ownership as being similar to what you'd experience at an auto dealership. Choosing cloud is like leasing a vehicle, which involves making consistent, monthly payments and receiving routine maintenance. On premise is like purchasing a vehicle outright, which requires an upfront investment and leaves the maintenance schedule up to you.

Implementation and Hosting

Cloud-based solutions are hosted off site at a secure data center. On premise solutions are located in your business's facility or data center. We have found that implementing a cloud-based system often requires the same amount of time as an on premise solution.

ROI and Scalability

Because on premise solutions are purchased outright, your ROI increases over time. And, because the product you purchase is the product you keep, scaling up or down likely means purchasing or storing additional hardware. Cloud solutions maintain a consistent ROI, and there are no additional or surprise costs for software updates or maintenance. Scaling a cloud-based solution up or down is as simple as a few keystrokes.

Management, Connectivity and IT Support

With on premise solutions, you own the system. This means management, connectivity and IT support are your responsibility to either handle in-house or through contracted support. With cloud solutions, your vendor will handle system management, connectivity and IT support. However, there are other management options available if your ideal solution doesn't come with the preferred management system, talk to one of our communication specialists.

What Technology is Right For Your Business? Try our flowchart

Topics: Cloud Services