When virtual became (nearly) the only reality.
2020 will forever be known as the year of COVID-19 and its vast, serious implications across the globe. Pandemic and worldwide health crisis aside, the virus also ushered in a renewed sense of resourcefulness and grit as companies scrambled to effect change within their organizations to maintain operation. If companies weren't fully capable to handle working remotely before now, continuity and connectivity — and telepresence — will be the topics of the business future.
What is Telepresence?
You probably know what remote work or virtual meetings are, but there are components associated with remote work that together, comprise what's known as telepresence. By definition, telepresence is an integrated solution that allows you to collaborate with people at remote locations. It consists of three individual components:
- Codec (also known as the video camera and controller)
- Microphone and Speakers
Additional components can be added like a touchpad for ease of use and room automation to automatically set the lights and close blinds. The additional features vary based on the specific needs of a company or organization.
Read Jeff Gau's Leadership Blog on COVID-19: This is Really Hard Work
5 Benefits of Telepresence
Telepresence allows real-time two-way collaboration between people who aren’t in the same location. They are able to speak as if they are in the same room and share data with ease. This technology allows for greater communication and collaboration and provides benefits to your business. Below I've recapped five of the main benefits to note regarding telepresence.
1. Robust Communication
Speaking is only one type of human communication. We also use nonverbal communication like body language and facial expressions. When you remotely join a meeting by phone, participation is limited, which can leave out a big portion of what’s actually being communicated. Telepresence allows more visual collaboration so you can communicate more effectively.
2. Human Interaction
"Body language is more than 50% of communication." New York Times
With telepresence, each participant is present and visible throughout the entire meeting, keeping them engaged. Being able to see facial expressions and body language allows the impact of the message to be more effectively communicated. As a participant, being visible reduces the likelihood of distraction or multi-tasking throughout the meeting.
3. Supports Business Enablement
Businesses need ways to alleviate bottlenecks to growth and progress. Enabling your business to collaborate and communicate without inconveniences is a key benefit of telepresence. Click here to read a more in-depth explanation of business enablement.
4. Cut down on Travel
Travel is exhausting — on people, on organizations and on budgets. Why hop on a plane when you can instantly collaborate with others anywhere in the world? Being able to utilize communication tools and technology with telepresence can reduce time and expenses that come with traveling for meetings or presentations.
5. Fast Turnaround on ROI
When you think about telepresence as a way to eliminate travel costs, increase effective communication, build engagement and provide business enablement, it’s easy to see the ROI.
Benefits of Telepresence for Business Enablement
When an organization integrates telepresence, they’re typically surprised by how effectively it enables them to conduct business, increasing communication and collaboration.