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    5 Ways Telepresence is More Important Than Ever in Business

    By: Marco
    April 21, 2020

    When virtual became (nearly) the only reality. 

    2020 will forever be known as the year of COVID-19 and its vast, serious implications across the globe. Pandemic and worldwide health crisis aside, the virus also ushered in a renewed sense of resourcefulness and grit as companies scrambled to effect change within their organizations to maintain operation. If companies weren't fully capable to handle working remotely before now, continuity and connectivity — and telepresence — will be the topics of the business future.

    What is Telepresence?

    You probably know what remote work or virtual meetings are, but there are components associated with remote work that together, comprise what's known as telepresence. By definition, telepresence is an integrated solution that allows you to collaborate with people at remote locations. It consists of three individual components:

    Remote office telecommuting with virtual team

    • Codec (also known as the video camera and controller)
    • Monitor
    • Microphone and Speakers

    Additional components can be added like a touchpad for ease of use and room automation to automatically set the lights and close blinds. The additional features vary based on the specific needs of a company or organization.

    Read Jeff Gau's Leadership Blog on COVID-19: This is Really Hard Work


    5 Benefits of Telepresence

    Telepresence allows real-time two-way collaboration between people who aren’t in the same location. They are able to speak as if they are in the same room and share data with ease. This technology allows for greater communication and collaboration and provides benefits to your business. Below I've recapped five of the main benefits to note regarding telepresence.

    1. Robust Communication

    Speaking is only one type of human communication. We also use nonverbal communication like body language and facial expressions. When you remotely join a meeting by phone, participation is limited, which can leave out a big portion of what’s actually being communicated. Telepresence allows more visual collaboration so you can communicate more effectively.

    2. Human Interaction 

    "Body language is more than 50% of communication." New York Times

    With telepresence, each participant is present and visible throughout the entire meeting, keeping them engaged. Being able to see facial expressions and body language allows the impact of the message to be more effectively communicated. As a participant, being visible reduces the likelihood of distraction or multi-tasking throughout the meeting.   

    3. Supports Business Enablement

    Businesses need ways to alleviate bottlenecks to growth and progress. Enabling your business to collaborate and communicate without inconveniences is a key benefit of telepresence. Click here to read a more in-depth explanation of business enablement.

    4. Cut down on Travel

    Travel is exhausting — on people, on organizations and on budgets. Why hop on a plane when you can instantly collaborate with others anywhere in the world? Being able to utilize communication tools and technology with telepresence can reduce time and expenses that come with traveling for meetings or presentations.

    5. Fast Turnaround on ROI

    When you think about telepresence as a way to eliminate travel costs, increase effective communication, build engagement and provide business enablement, it’s easy to see the ROI.

    Benefits of Telepresence for Business Enablement

    When an organization integrates telepresence, they’re typically surprised by how effectively it enables them to conduct business, increasing communication and collaboration.

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    Topics: Audio/Video, Communication, Enterprise, telecommunication