Marco Employees

Meet Marco

INNOVEX is Now Marco

Welcome to the Marco Family

We are proud to serve clients of all sizes and industries to help them achieve their goals. Our goal is to provide top-notch service and technology solutions so our clients can spend less time on technology and more time on their business.

Contact Information

When you work with Marco, you’re connected to an award-winning company and some of the very best in the industry. 





You will be prompted to select 1 for service requests and then press 1 for copier/printer service. Press 2 for copier/printer supplies.


Service requests:
Supply requests:

When placing a copier service or supply request by phone or email, please provide your:

  1. ID # / Serial # of the machine and the model number
  2. Contact information (first and last name, phone number)
  3. Supplies - Provide quantity and color (if applicable)
  4. Service - Provide detailed description of issue 

Automatic Toner Delivery

If you were participating in the automatic toner delivery service previously, you will be automatically enrolled in Marco’s Automatic Toner Ordering process at no additional cost.  You will continue to receive toner as your toner is depleted without having to place a request for supplies.

We will be reaching out to you soon to implement the Marco solution for automatic meter reading and toner delivery. For more information on this solution, go to

If you were not participating in the automatic toner ordering service and would like to enroll or if you would like to confirm the status of your automatic toner ordering services, please contact Marco’s data collection team at

Phone System Service

Phone: 800.847.3098; Option 1 followed by Option 2

Computer, Server and Network Service

Phone:800.847.3098; Option 1 followed by Option 3

Audio/Video, Video Surveillance and Door Access Service

Phone: 800.847.3098; Option 1 followed by Option 4

Enterprise Content Management

Phone: 800.847.3098; Option 1 followed by Option 5

Request a login via Marco's Client Center

Our Client Portal makes it easy to submit service tickets, meter reads, order supplies and more...all in one spot.

Login to Marco's Client Center

Once registered, save the link below to login.





Marco Attn: Accounts Receivable 
PO Box 782773, Philadelphia, PA 19178-2773

NOTE: Please discontinue any ACH payments and issue your payment via check. Or you can contact us to obtain new ACH instructions.


Watch any of our 4 step-by-step videos to understand how to read your invoices from Marco here: 





Marco Attn: Leasing Department
4510 Heatherwood Road, St. Cloud, MN 56301 

NOTE: Lease payments should continue to be remitted to the address on your lease invoice




Discover a treasure trove of self-help resources in our comprehensive Knowledge Base, available at


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Marco News Releases

ST. CLOUD, MINN., JULY 1, 2024 — Marco, a leading technology services company, announced it was named the Barracuda 2024 Partner of the Year Award dur...

ST. CLOUD, MINN., JUNE 24, 2024 — Marco has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel ...

ST. CLOUD, MINN., MAY 28, 2024 — Marco, a leading technology services company with a 51-year history, is proud to announce its recognition on CRN's So...