Office Productivity Linked to Business Communication Inefficiencies

Office Productivity Linked to Business Communication Inefficiencies

Have you ever wondered how your employees spend their time while “on the clock”? I would say “in the office”, but today’s workforce is more mobile than ever before – so "in the office" could be at home, on the road, in the air or any other number of things. So, while working, how do your employees spend their time?

Workfront’s 2014 State of Enterprise Report, which surveyed 150 office workers working at companies with 1,000+ employees, brings to light some interesting tasks/habits of today’s workers. Take a look at this infographic from Mitel that looks specifically at the data from the report related to communication and productivity:

Office-Productivity-Cloud-Infographic-web

We all know communication plays a large role in making or breaking the effectiveness in our offices – but it’s interesting to see the affect it has on conflict and productivity. For example – lack of communication causes conflict, but 43% of respondents say excessive email gets in the way of work. This just goes to show how important the right communication tools are.

The Right Business Communication Tools

The right communication tools aren’t one-size-fits-all. What works for one organization likely won’t work for the next, because it all comes down to your office’s unique needs and preferences.

According to the infographic above, in a 40-hour work week, 5.6 hours are spent on email alone – per employee. This doesn’t cover time spent on the phone, text/chats, meetings and running around the office trying to track down those you need to communicate with. Needless to say, communication is essential – but it is often disorganized and inefficient.

So, what tools do your employees rely on to communicate with one another? Where are they experiencing frustrations or gaps in productivity? What do they wish they could do that they currently can’t?

There are many solutions available – from technology to services – that can improve the productivity in your office; but the ones that will improve productivity will be the ones your employees are wanting and ready to use. Choose a communication tool to learn more:

Phone Systems  |  Unified Communications  |  Video Conferencing
What Technology is Right For Your Business? Try our flowchart 

ATTN: Schools, Government and Nonprofits

For schools, governments and nonprofits, the right communication tools are essential for productivity - but you face a unique challenge when it comes to budgets. Mitel offers an array of communication tools that fit your needs - and a unique cooperative contract opportunity (through NJPA) to help you work within budget and RFP restraints. 

Related Posts

Why Rural Healthcare Can't Afford To Wait on POTS Line Replacement
Why Rural Healthcare Can't Afford To Wait on POTS Line Replacement

Rural healthcare organizations — clinics, long-term care facilities, critical access hospitals — are disproportionately exposed to what's happening with POTS (Plain Old Telephone S...

Phone Systems for Small Business: Must-Have Features
Phone Systems for Small Business: Must-Have Features

A small business phone system is how your customers reach you. It's also how your team stays connected when people work from different locations. Yet many small businesses still re...

Unified Communications: How It Improves Productivity — And What It's Worth
Unified Communications: How It Improves Productivity — And What It's Worth

Most businesses didn't choose their current communication setup. They inherited it — a phone system from one era, a video conferencing tool from the pandemic, a chat platform someo...

Why Unified Communications Is So Important in 2026
Why Unified Communications Is So Important in 2026

If your team is juggling meetings in one app, chat in another, and calling in a third, you’re not alone. The problem isn’t that people don’t communicate — it’s that communication g...

What’s Hosted Voice, and Why Should Your Business Use It?
What’s Hosted Voice, and Why Should Your Business Use It?

If you’ve been researching ways to upgrade your business phone system and potentially save money, you probably have come across the terms Hosted Voice or Hosted VoIP. Both of these...

What Mitel’s MiVoice Business 10.5 “Final Release” Means for Businesses
What Mitel’s MiVoice Business 10.5 “Final Release” Means for Businesses

If you’re running Mitel MiVoice Business on an AX, CX II/CXi II, or MXe III/MXe III-L controller, you may have heard that 10.5 is the last MiVB version those platforms will support...

Business Phone Systems for Manufacturing: What Actually Works
Business Phone Systems for Manufacturing: What Actually Works

Traditional phone systems weren’t built for the way manufacturing actually works. They were designed for people sitting at desks in offices. But manufacturing happens everywhere: o...

How To Upgrade Your School Phone System for Less
How To Upgrade Your School Phone System for Less

Government, education, and nonprofit organizations have two main options for purchasing phone systems while meeting competitive solicitation requirements: traditional RFPs or coope...

How Cloud Phone Systems for Healthcare Can Improve Patient Care
How Cloud Phone Systems for Healthcare Can Improve Patient Care

If you've ever tried calling your doctor's office only to sit on hold for 20 minutes, get transferred three times, and then have to call back because the line dropped, you know exa...

Everything You Need To Know About Cloud-Based Business Phones
Everything You Need To Know About Cloud-Based Business Phones

It would be difficult to find an office where employees were still working on computers that couldn't connect to the Internet. Can you imagine trying to collaborate on documents wi...