All the new hardware and software money can buy will not allow you to springboard past network issues. Reliable networks are what businesses want, but figuring out how to get one isn't always an easy path. If you’ve ever had phone lines or another business application fail because of environmental factors, you’ve experienced an unreliable network. Network reliability is a pretty hot topic these days, and for a good reason. It’s what keeps businesses functioning when they otherwise might not. While many businesses may start out with questions like what is network reliability?, I recommend starting with a question a little closer to home:
Is My Network Reliable?
This is a question all businesses can benefit from asking. Hopefully, the answer is “yes.” If it’s not, you have a little work ahead of you — but it’ll be well worth it in the end.
When determining network reliability, you want to look at your current setup. My area of expertise is in communication systems, so we’ll look at the issue through business phone systems. Without network reliability, business phone lines can fail or stop working due to environmental factors. These factors can include:
- Power outages
- Down power lines
Basically, any damage to your physical phone lines or the systems that help them run can lead to a disaster. In this case, the disaster is your business without the ability to communicate with the outside world. But there’s a way to protect your business communication so that environmental factors do not affect your ability to communicate.
How to Increase Reliability: Network Redundancy
With network redundancy, businesses have multiple ways to receive the services they need to function. In the case of business communication, you look for a system that’s backed by an SLA (service level agreement for uptime) and an SLT (service level target for support). These things together will keep your business communicating.
Businesses can build on-site redundancy, which requires them to double-build everything they need, but there is an easier way. When it comes to business communication, you can choose a solution and a provider that include network redundancy as part of their offering. Take UCaaS, for example...
UCaaS has Built-In Redundancy
With Unified Communications as a Service (UCaaS), businesses are protecting themselves against internet failure, power outages and damage to phone lines. It’s a service that is built upon a foundation of network redundancy and reliability. Instead of being housed on site, UCaaS is a cloud-based service.
Because our UCaaS offering is powered by Mitel software, the entire communication suite is run in what’s called high-availability clusters. In the highly unlikely event a data center issue occurs, it’s a simple point-and-click process for us to move it to another data center and have customers like you up and running in a matter of minutes. If you’d like to learn more about how working with us can help your business with network reliability, contact a Marco rep: