This article is a continuation of Part 1, which answered common questions about the cloud, migration and data security. This second half will dive deeper into data backup and recovery and conclude by explaining the benefits of accessing your data from anywhere – which could transform the way you do business.

Is my data backed up?

Many disasters are unavoidable, which is why data back-up is essential for businesses considering cloud storage and services. In the cloud your data is backed up on multiple levels ranging from a file based level to complete server backups. This means we have the ability to restore a single file or email that was accidentally deleted or entire servers in the event of a disaster.

Finally, as an additional precaution, your data is also backed up, throughout the day, to a secondary data center. If your first data center would fail for any reason, your data will have been duplicated and accessible from the secondary data center.

Disaster Recovery within Cloud Storage

An additional component of data back-up is disaster recovery plans. If you partner with a local cloud storage and services providers, they will also develop a disaster recovery plan with you, to:

• Minimize disasters
• Protect your data and technology
• Be alerted when a disaster has occurred
• Reduce down-time
• Maximize recovery time

The tools providers use allow them to provide near real-time backups and seamless off-site storage. Additionally, providers can assist in identifying and eliminating susceptibilities in your technology or IT infrastructure and assist with data recovery.  So, in the event of a disaster, your providers are prepared to repair the damage as efficiently and completely as possible.

What happens when my internet goes down?

Even if you happen to lose internet access, your data will remain safe. We recommend having backup for internet access for this reason, which provides for your ability to access your data and continue to work productively.  However, if backup internet access is not an option in your location, you can work from anywhere – your home, the library or a local coffee shop – that has internet access.

Should I have two ISP’s?

We always recommend having redundant internet access, if possible, for the same reason as listed in the previous question. If your internet becomes inaccessible for any reason, your cloud storage space will not be affected, but you will not be able to access your data. Your second internet service provider (ISP) should be unrelated to your first to minimize the possibility of both ISPs being down at the same time.

Can I get to my data from home?

Absolutely!  You can access your data and programs from anywhere you can get a solid internet connection. This capability extends far beyond your home – the airplane, your hotel, the coffee shop, your off-site meeting locations and more. This feature of cloud technology opens up many opportunities for your business and your employees to maintain productivity while outside of the office.

Can I use my phone or tablet?

Again, yes!  Email, and even entire hosted desktops, can be accessed from virtually any modern mobile device. Plus, if you work on one device and then switch to another, you can pick up right where you left off. This capability makes it simple to work on the go and from any location with internet access.

Can I use my printers and scanners?

Most modern printers and scanners are fully supported to function with your cloud technology.  An initial analysis of your network will alert your cloud storage and services provider of any compatibility issues. This service is common when partnering with a local provider, but may be an added cost or possibly not offered when working with a big-name supplier.

If you have any further questions we have not covered or you are ready to explore cloud options for your business, ask to talk to a Marco cloud specialist.