As we approach the end of the year, it's natural to look toward next year and determine what steps you'll take with your business. One popular way businesses are stepping up their game, so to speak, is by taking a hard look at their print environment. For the majority of businesses, copier and printers are essential, but the need to manage and maintain them isn't. There are a lot of business printing needs that can be taken care of by someone else while saving you time and money.
Print Needs You Don't Have to Deal With
Here are some printer services that can be real game changers for your business. They can reduce costs, increase efficiency and eliminate a lot of headaches.
1. Toner Management
Toner management is a major expense and a major source of stress for many businesses. There's a common fear of running out of toner, which is understandable because running out of toner can bring productivity to a halt. This fear causes businesses to stock up on toner and store multiple refills on-site. In this scenario, not only is money tied up in the stored toner but if your business printer breaks down and needs to be replaced, that stored toner can end up being unusable with the new devices.
With printer services, your business can have toner replacement completely automated.
2. Help Desk Support
Being able to contact a help desk whenever someone in your organization is having difficulties printing can be a real time-saver. Has your IT department ever received a call from within your organization to learn that a print device is making funny noises or running black lines across printed pages? If your organization doesn't have print service, you probably had to stop what you were doing and troubleshoot the printer issue.
In this situation, whatever it is you were working on was probably something higher order, like infrastructure. Having to stop to assess a print problem is not the best use of your time. Alternatively, help desk workers can typically figure out the source of a print problem over the phone - whether you're facing a software problem or have a question about scanning - and implement a solution or get what's needed for a fix set in motion.
3. Repair, Maintenance and Device Replacement
Going off of the example above, say your printer needs new rollers to solve the problem. Instead of having to take down the printer's model number, order parts, wait for delivery and replace the parts, all of these steps can be handled by a print service provider. Sometimes what's wrong with a printer can be a ten dollar part and a five-minute fix. At other times, the best option might be to scrap your current machine and get something new.
When you have a printer services agreement with Marco, the repair and the replacement of print devices is all covered under your service contract. If you'd like to see how a handful of businesses saved time and money while increasing efficiency by getting printer services, check out our case study collection:
