FAQs

FREQUENTLY ASKED QUESTIONS ABOUT MANAGED PRINT SERVICES

For those with questions about print outsourcing and its impact on office technology, take a moment to review our managed print FAQs.

HOW WILL I KNOW IF MANAGED PRINT SERVICES IS BENEFITING MY BUSINESS?

Our managed print partners meet with their technology advisor every six months to go over the details of your service. We bring all of the data, performance analytics and helpdesk information, discuss your business goals and assess anything that is or isn’t working. These meetings ensure business stakeholders always have a clear picture of how their print environment is functioning and the impact the service is having on their business.  

WHAT IS MANAGED PRINT SERVICES?

Put simply, managed print services is a program where print professionals manage all aspects of your business’ print environment. This includes supplies, service, usage and equipment replacement. Businesses gain access to helpdesk services, usage monitoring, document management and technology advising. 

HOW DOES MANAGED PRINT SERVICES WORK?

A managed print services program begins with a print audit where a print professional takes an in-depth look at your company’s print productivity, distribution and output. Then, your print environment is strategically redesigned for maximum productivity and profitability. Along with your print provider, you will identify business goals and initiatives that can be reached and supported by print managed software applicationsand other print-related efforts.

As a managed print customer, you benefit from ongoing monitoring, assessment and upgrades to your print environment, along with device repair and replacement and automatically shipped toner and other supplies.

WHAT DOES MANAGED PRINT SERVICES COST?

Managed print services pricing is determined based on print volume. Usage statistics from your print environment are used to determine your monthly investment in the service.

WHY WOULD I CHOOSE MARCO FOR MY MANAGED PRINT PARTNER?

We offer a comprehensive approach to managed print services that can be as complex or simple as your business requires. At Marco, we place a premium on customer service and customer relationships. We provide our customers with a small company feel while supporting them with an unmatched depth and breadth of resources.

Because print is our area of expertise, we’re able to keep your organization on the leading edge of new print technology. With 700+ experts and technicians, our team is capable of determining which technologies would benefit your business and provide you the support you need to function with ease.

IS MY BUSINESS TOO SMALL FOR MANAGED PRINT SERVICES?

Here at Marco, we work with small and medium businesses just as eagerly as we work with enterprise organizations. Because of how we’ve structured our service offering, we’re able to scale the service to meet any level of need.

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