Here are some of the managed print services benefits our customers experience:
SAVING ON PRINT COSTS
By putting a print strategy in place, monitoring usage and managing a print environment, organizations that partner with us for managed print services end up saving up to 30 percent on expenses related to their print environment. To look at it another way, customers save an average of 1-3% of their total annual revenue with our managed print program.
PRINTER REPAIR, REPLACEMENT AND TONER
With managed print services, businesses never pay for toner, printer repair or printer replacement. When their devices are at the end of their usable life, we’ll replace them without an upcharge. Service invoices also become a thing of the past. Instead, you can expect prompt, expert-level service for your print devices whenever it’s needed. And replacement toner is automatically shipped to the correct location when usage levels indicate it’s time.
KEEPING UP WITH ADVANCING TECHNOLOGY
Even though we’ve been integrating business strategy into print environments for years, it’s a pretty new concept for many of our customers. We help our customers understand that their print environment isn’t just something they use in the traditional sense, it’s a component of their business that can help them strengthen their organization and achieve their goals.
Your managed print provider is also a technology advisor. They’re going to have a constant pulse on what’s new or changing within the world of print technology, and they’re going to be evaluating whether or not new technologies are going to bring your business forward.
RECEIVE HELP DESK SUPPORT
With managed print services, customers have unlimited access to help desk support during normal business hours. Our help desk is staffed with experienced, tech-savvy representatives who are able and willing to help you through any issues related to printing, scanning, copying, faxing and network connectivity. Help desk staff also help customers adjust to new or upgraded equipment and software.
SECURITY AND SUSTAINABILITY
When you think about the benefits of managed print services, promoting security and sustainability might or might not make it into the conversation. But we've found that just about every area of business stands to benefit from support in these two areas. In this infographic put together by Konica Minolta, you can clearly see some of these benefits outlined.
Every organization prints some type of secure information. For industries such as healthcare, legal and government, security policies and practices are essential and non-negotiable. In businesses where security is less high-risk, secure data and information still need to be protected. Marco's managed print services are capable of addressing all levels of need.
Printers, like every piece of technology, use energy and resources. While managed print services won't eliminate that need, the service can help optimize and streamline how much is used. In addition to the points made in Konica Minolta’s infographic, managed print services can help reduce the amount of excess paper and other supplies consumed.