IT Outsourcing Without the Stress
Marco's Managed IT Services can provide stressed-out IT staff with real-time relief. We offer high-end expertise to help you manage your infrastructure while providing a friendly voice at the end of the line. By helping manage day-to-day maintenance and support responsibilities, organizations are able to run their businesses safely and effectively.
With Managed IT Services, organizations stay up-to-date with the latest business technologies without adding expenses. Managed IT clients receive enterprise-scale IT support and regular maintenance upgrades to their IT infrastructure.
Since Managed IT allows businesses to hand over the responsibility of infrastructure issues, connection problems and software downtime to a Managed Services provider they’re no longer tasked with patching together solutions or crossing their fingers to hope this next fix is the right one. With the burden of office support taken off the shoulders of your internal tech department, your IT team is able to focus on efforts that move your business forward, like building a technology roadmap and implementing vital initiatives to reach your intended goals.
Stay Ahead Of Cyber Criminals
Security is a hot topic when it comes to business technology, but did you know it isn’t just giant corporate companies at risk? Small to medium-sized companies are prime targets too because many lack security practices employed by big business.
With Marco’s Managed IT, you can rest easy knowing Marco security experts have your back. We are always on call monitoring suspicious activity – hackers might be smart, but we work tirelessly to stay a step ahead of the cyber criminals. We also educate and test end users to correctly utilize your business technology and keep your network protected.
Managed IT will also give your organization a game plan to meet the National Institute of Standards and Technology cyber security framework. An important protocol to help you identify risks, protect your environment and respond to suspicious activity.
If needed, our experts can help you recover after an attack. You will have access to our 10+ years of MIT experience offered in house at Marco.
Enterprise-Level and Small Business Security Support
Marco’s Managed IT Services are developed to fit the needs of businesses of all sizes. We work with enterprise-level organizations that want to eliminate the time-consuming, day-to-day tasks for their internal staff. On the other end of the spectrum, small businesses that don’t have an information technology department can outsource IT help through Managed Services. Talk about efficient.
Any business, regardless of size, has probably struggled to recruit and hire internal IT staff who have the right capabilities and qualifications for the organization. Managed IT Services is a cost-effective, long-term solution for businesses experiencing staffing issues. From small business support to enterprise-level organizations, Managed IT can be as comprehensive as you need it to be.
IT Expertise with a Proactive Approach
With over 750 factory-trained, certified systems engineers and technical representatives on staff, we don’t outsource our services. Our network of professionals is certified at the highest level for all areas of expertise. Because we put in the effort to know your technology inside and out, we're qualified to fix problems on the spot instead of running through checklists.
Many of our clients wonder about the comparison of break/fix versus Managed IT Services. Break/fix is a model where solutions to IT problems are figured out after a problem has already occurred. If you’ve ever encountered a broken piece of business technology and worked to solve it, you’ve experienced break/fix. In other words, break/fix is a reactive way of managing IT needs. This automatically puts your business at risk.
The Managed IT model, on the other hand, is a proactive approach to business IT. With the use of 24/7 monitoring, Managed IT makes it possible to find small issues before they become big problems. Instead of waiting for something to break, we figure out which areas are vulnerable and fix them before a large problem occurs. Managed IT is anything but break/fix.
No Worries, You're Covered
Most providers only support certain components in their Managed IT plan. They'll cover these desktops and those servers, but not this router or that switch. Marco is not most providers. We’re different. It doesn't matter what hardware or software you're using; we'll provide support. This means you never have to worry about which vendor is maintaining what technology. We've got you covered.
Managed IT Services makes it possible to outsource the day-to-day technical management of a business. As a proven, strategic method for advancing operations and cutting expenses, businesses of all sizes find value in outsourcing IT. Take a look at the individual components that make up our Managed IT Services offering.