When you choose Marco for your voice environment, we provide you with a dedicated support team, including a Voice Systems Engineer, Consulting Systems Engineer and Project Manager/Voice Systems Designer. These experienced staff members are voice visionaries who can take your organization to the next level.
You’ll experience project management, consultation, installation and management in a hands-on way. Marco won’t leave you or your phone lines hanging.
Whether it’s an on-premise VoIP solution, cloud voice or hybrid solution, we have the expertise to install, manage and support your voice system. Our teams will know if you need VaaS (Voice as a Service), UcaaS (Unified Communication Systems) or an on-premise phone system to reach your goals.
To provide our clients with only the best, we develop and maintain partnerships with industry-leading vendors. And when it comes to phone systems, we rely on our longstanding relationship with Mitel. The vendor partnership between Marco and Mitel spans 25+ years. Over that time, we've built trust in Mitel's consistent dedication to putting forth solutions that are both high-quality and relevant.
Service is Our Specialty
If your phone system needs service, simply place a request through phone, email or our online portal. Our Support Desk representatives will answer your call live 95% of the time or we’ll call you back within 15 minutes.
What happens if we can’t remotely fix your voice system? We send one of our certified technicians on site within four hours or less. Now that’s fast service!
Like all your technology, your phone system should work without any stress. Leave the hard work—service included—to us.