Sales and General Inquiries
Phone: 800.847.3098
Copier/Printer Service and Supply Requests
Phone: 800.847.3098
You will be prompted to select 1 for service requests and then
press 1 for copier/printer service. Press 2 for copier/printer supplies.
Email:
Service requests: copierservice@marconet.com
Supply requests: supplies@marconet.com
When placing a copier service or supply request by phone or email, please provide:
- ID # / Serial # of the machine and the model number
- Contact information (first & last name, phone #)
- Supplies - Provide quantity and color (if applicable)
- Service - Provide detailed description of issue
IT Requests
Phone System Service
Phone: 800.847.3098 Option 1 followed by Option 2
Email: voiceservice@marconet.com
Computer, Server and Network Service
Phone:800.847.3098 Option 1 followed by Option 3
Email: computerservice@marconet.com
Audio/Video, Video Surveillance and Door Access Service
Phone: 800.847.3098 Option 1 followed by Option 4
Email: videoservice@marconet.com
Enterprise Content Management
Phone: 800.847.3098 Option 1 followed by Option 5
Email: software@marconet.com
ONLINE PORTAL
To place your service or supply request online
- Request a login at www.marconet.com/support and click "Request a Login"
- Login to the portal at www.marconet.com/accountlogin
Billing Inquiries
Phone: 800.847.3014
Email: ar@marconet.com
Mail: Marco Attn: Accounts Receivable
NW7128 PO Box 1450, Minneapolis, MN 55485
NOTE: Please discontinue any ACH payments and issue your payment via check. Or you can contact us to obtain new ACH instructions.
Leasing Inquiries
Phone: 800.847.3014
Email: leasingcustomerservice@marconet.com
Mail: Marco Attn: Leasing Department
4510 Heatherwood Road, St. Cloud, MN 56301
NOTE: Lease payments should continue to be remitted to the address on your lease invoice
Contract Inquiries
Phone: 800.847.3098
Email: contractservices@marconet.com