Chapter 5: SINCE BUSINESS IT NEEDS CHANGE SO QUICKLY, WILL THIS DECISION REALLY MAKE SENSE IN THE NEXT 6-18 MONTHS?
Keeping up with the changes in business technology is what we do best. We’ve made it our business to support companies throughout changes to their technology landscape. Put simply, it’s our job to be on top of this stuff. We make a point of staying ahead of the curve.
It’s a certainty that a business’s IT needs will change in the coming months and years. We plan for that, and we work growth models into our services. When you utilize the benefits of our cloud services, we can scale up or down quickly without your employees noticing a thing.
Our contracts don’t lock you into rigid technology restraints. Instead, they support growth and flexibility.
Our IT services come with a Client Business Review every six months. During each review, you meet with your account manager, dig deep into your service offerings and identify any areas for improvement. We’ll look at the frequency and rate of your support desk calls to find any patterns. We’ll talk about how your business is growing and plan accordingly. For example, if you have a major acquisition planned for the next quarter, we’ll make sure everything is ready to implement your IT infrastructure smoothly.