Senior Cisco Voice Engineer

St. Louis Park, MN

The Senior Cisco Voice/Data Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction.  You will routinely perform project based installations and service based repair calls at client locations and will occasionally assist the Managed Service group. You are responsible for management, administration and integration of products, services, applications and operating level systems code.  You will handle responsibilities from basic system installations to the overall architecture. 

Main Responsibilities:

  • Voice Installation support and maintenance of production networks and systems to completion
  • Integrate and/or consolidate servers and services between different client business units and technologies
  • Integrate voice network services including but not limited to switching, routing, firewalls, wireless networks and network security
  • Analyze system utilization, perform growth analysis and capacity planning and make technical/process recommendations for improving efficiency
  • Basic understanding of  general server and general network administration
  • Installation, support and maintenance of production IP call control, networks and systems to completion
  • Integrate and maintain IP call control and network services including but not limited to unified communications, switching, routing, firewalls, wireless networks and network security
  • Some key product experience desired at a beginner or intermediate level as follows:

o   Call Manager

o   Expressway

o   Jabber

o   General Switching Cisco Preferred

o   VLAN/QOS provisioning

o   Desired but not required – General Router, Switching, VLAN, QOS, VPN, Firewall knowledge

Desired Skill Sets:

  • Bachelor’s Degree and 4+ years of experience or equivalent experience
  • Current high level industry recognized certifications including: CCNA and/or CCDA
  • Basic understanding of routing and switching
  • Proficiency with business collaboration tools such as MS Office applications and Visio

EEO/AA

#Dice

Apply Online

View careers in other areas