NOC Systems Administrator

St. Cloud, MN | St. Louis Park, MN

The NOC Systems Administrator is responsible maintaining the systems of the Network Operations Center. These systems are utilized by Marco Support and Field personnel to maintain and troubleshoot customer environments.

Main Responsibilities:

  • Provide technical support to Marco Technicians and Engineers
  • Maintain Marco RMM systems and Network Operations Center Tools
  • Identify reoccurring issues in NOC environment and proactively provide recommendations to improve efficiency, performance and reliability of operations team/systems
  • Accurately maintain documentation and comply with service administrative procedures, ticket updates, time entries and timesheets
  • Maintain Network Operation Center expectations
  • Participate in On-call rotation and after hours work as required

Required Qualifications:

  • Associate’s Degree and 2+ years of experience required or equivalent experience
  • Solid understanding of the administration of network operating systems, applications and services found in a client environment plus industry recognized certifications including one or more of the following: Microsoft MTA, Microsoft MCSA, CompTIA A+
  • Proficiency with business collaboration tools such as MS Office applications and Visio



Apply Online

View careers in other areas