St. Cloud, MN – Marco, Inc. has been honored by Konica Minolta Business Solutions U.S.A., Inc. with the 2014 Pro-Tech Service Excellence Award. The award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
To attain the Pro-Tech Service Award, each element of Marco’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.
James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. stated “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner and Marco should be very proud of its achievement.”
“This award validates to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity”, said Jeff Gau, Marco CEO.
Marco specializes in Audio/Video Systems, Business IT Services, Copy/Print Solutions, Document Management, Managed Print, IT and Cloud Services, and Phone Systems. Marco serves customers throughout the Upper Midwest and nationally with offices in Minnesota, Wisconsin, North Dakota, South Dakota, and Iowa. Learn more at marconet.com.