St. Cloud, MN – Marco, Inc. has been honored by Konica Minolta Business Solutions U.S.A., Inc. with the 2012 Pro-Tech Service Excellence Award. The award recognizes those Konica Minolta digital imaging system dealers that demonstrate the highest commitment to customer support and satisfaction.
To attain the Pro-Tech Service Award, each element of Marco’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.
“The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency,” said James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “There is no higher honor for an authorized Konica Minolta dealer partner and Marco should be very proud of its achievement.”