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    TDM Voice and POTS Are Being Retired. What Does That Mean For Your Business?

    By: Chris Darr
    May 31, 2022

    FCC order 19-72A1 allowed telecommunications companies to abandon outdated copper POTS (Plain Old Telephone Service) lines. It also mandates that end-users must switch to an alternative before August 2nd of this year. This order was issued back in August of 2019, and quite a lot …

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    Must-Have Features for Small Business Phone Systems

    By: Chris Darr
    April 28, 2022

    It’s an exciting time to talk about phone systems for small businesses. Features that were once only accessible to large companies are now available to small and midsize businesses, and cost much less each month than a traditional landline system.

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    Is Your Phone System Reaching Its End of Life?

    By: Chris Darr
    April 20, 2022

    Technology is moving faster and faster, and that’s given us many incredible things. It’s hard to think about where many businesses would be without modern communication and collaboration tools during the past few years.  Rapid innovation is an inherent byproduct of strong competi…

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    Hosted Voice vs. On-Premise Phone Systems: Which Is Better For Your Business?

    By: Matt Kanaskie
    April 8, 2022

    When it comes to phone systems, these days there’s no shortage of options. However, if you’ve already been researching this topic, you probably know that deciphering which system is best for you isn’t always easy. The right phone system can save you money and drive productivity; …

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    What is Hosted Voice?

    By: Chris Darr
    March 23, 2022

    There's just something satisfying about a landline telephone, and unlike the old dot matrix printer, many people still have a fondness for it. The receiver was better designed for the human hand, it couldn't be programmed to play an annoying song when it rang, and you could hang …

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    How to Choose the Best Small Business Phone System

    By: Marco
    January 31, 2022

    You can have an amazing website, a great social media presence, and a friendly staff that can field questions on all sorts of messaging apps. But when your customers have a question, one of the best things a small business can hope for is that they simply pick up the phone and ca…

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    An Updated Phone System can Minimize School District Interruptions

    By: Jason Boutwell
    May 6, 2021

    Each generation has its own memory of being called down to the school office. Some experienced a knock at the door by the school secretary. Others remember the request broadcast over a PA system or announced by the teacher after a call on the classroom telephone. It's a familiar …

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    Simplify Your Business Technology Terms into a Single Agreement

    By: Trevor Akervik
    January 26, 2021

    When your business receives multiple technology services, whether from the same vendor or different ones, each service is on its own agreement. And each agreement comes with different terms. That means different lengths, renewal dates, contracts and customer service styles. All t…

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    3 Operational Headaches Eliminated When You Join a Stax Program

    By: Trevor Akervik
    January 20, 2021

    As businesses continue to grow and scale, the old way of doing things starts getting in the way. The technology that’s meant to bring simplicity and ease requires too much effort to manage and maintain. And from the growing complexity and confusion, operational headaches are born…

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    VOIP vs. Unified Communications: What You Need to Know

    By: Matt Kanaskie
    June 21, 2019

    When I begin working with a customer, the first thing we have to uncover is how their business communicates. What ways are employees talking to each other, and are your current means of communication supporting your employees and your business overall? Among other things, it's th…

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