Technology Insights Blog

There's just something satisfying about a landline telephone, and unlike the old dot matrix printer, many people still have a fondness for it. The receiver was better designed for the human hand, it couldn't be programmed to play an annoying song when it rang, and you could hang …

You can have an amazing website, a great social media presence, and a friendly staff that can field questions on all sorts of messaging apps. But when your customers have a question, one of the best things a small business can hope for is that they simply pick up the phone and ca…

Each generation has its own memory of being called down to the school office. Some experienced a knock at the door by the school secretary. Others remember the request broadcast over a PA system or announced by the teacher after a call on the classroom telephone. It's a familiar …

With so many managed IT providers offering access and easy migration to cloud computing, it can be difficult to determine which company is the best to partner with on this journey. As you compare the services and technologies offered by a provider, remember that any good cloud co…

EMR (Electronic Medical Records) Software is the backbone of many practices, and this technology has implications for a practice's print environment. Understanding those implications and knowing how to adjust to them can quickly minimize downtime and workflow interruptions. Here'…

For government, education and non-profit organizations everywhere, the RFP process is a necessary hurdle for making technology updates. They require a mountain of paperwork and hours of effort without any promise that you'll get what you want. Even worse, there's no guarantee you…

When it comes to your business, there are certain things that set your company and its workforce apart from the competition and the rest of your industry as a whole. Perhaps you proudly boast a mobile workforce that is always on the go. Or maybe you revel in conducting most of yo…

When you're making a business decision, having the wrong argument can be worse than having no argument at all. There are a lot of ways migration to the cloud can help an organization increase efficiencies, but focusing on the wrong benefits won't help. When it comes to the ROI of…

Due to strict budgets and competitive solicitation guidelines, government agencies, school systems and nonprofit organizations often run into struggles and frustrations when updating their technology. The process of purchasing new phone systems can be lengthy and doesn't guarante…

If you are responsible for upgrading or replacing the phone system for an education, healthcare, government or nonprofit agency, this blog is for you.