Technology Insights Blog

The best phone system for an organization is not necessarily the one with the latest features, but rather, one that matches the organization's operational needs. Selecting the right phone system is all about examining and prioritizing communication requirements first; then finding a phone system capable of meeting those needs and fitting within your budget. As a technology leader, Mitel offers reliable phone systems of varying sizes and capabilities able to meet diverse communication needs.

Keeping remote employees connected without hurting collaboration or lowering productivity can be a struggle for today's businesses. Luckily, technologies that allow employees to work from outside the office without feeling disconnected do exist. As an added benefit, enabling remote work can, in fact, enhance productivity. According to an article on Remote.co, "Eighty-six percent of those surveyed said they preferred to work alone to “hit maximum productivity.” What’s more, two-thirds of managers say employees who work remotely increase their overall productivity."

All that's left to do, then, is to put the technology in place that makes remote work possible and effective. 

For government, education and non-profit organizations everywhere, the RFP process is a necessary hurdle for making technology updates. They require a mountain of paperwork and hours of effort without any promise that you'll get what you want. Even worse, there's no guarantee you'll end up getting what you need.

For school districts, budgets can seem like a thorn in the side of progress. Educators want to effectively prepare students for their future, but budgets often limit the ability of schools to meet their goals for students.

Government agencies face difficult management and administrative tasks on a daily basis. And when it comes to a service like telephone communication, the solution is often anything but basic. This is especially true when some agencies are contained within four walls and others have employees spread out across different offices and remote locations. 

Mitel works with organizations of every shape and size to assist them as they design a phone system that meets their needs at a price they can afford. Mitel is consistently a leader in their industry, well-known for developing solutions of the highest quality. And for the past 25+ years, Marco has been a proud vendor of Mitel products. I had the opportunity to chat with Josh Haslett, a Mitel VP, about the changes in telecommunication technology and his tips for businesses looking to invest in a phone system.

When it comes to your business, there are certain things that set your company and its workforce apart from the competition and the rest of your industry as a whole. Perhaps you proudly boast a mobile workforce that is always on the go. Or maybe you revel in conducting most of your work from your office space. Whatever it is, your business is unique and deserving of a business phone system that matches it.

It may be an old joke by now - the one about how “I have so many apps and features on my smartphone that I forgot I could use it to make calls.” But it still rings true. We get so caught up in all the things a smartphone can do that we forget that these devices are primarily a tool for communication - they connect us with others. It just so happens that nowadays, they connect us in a lot of ways. 

Can you say the same for your desktop phone?

An inefficient phone system can wreak havoc for any organization by causing communication and collaboration issues. Poor connections and constant busy signals are a major turnoff for contacts and customers, and they can disrupt internal work between team members. Having a phone system that falls short of meeting your business needs can easily lead to a loss of revenue and ongoing customer issues, but not if the problem gets fixed.

Due to strict budgets and competitive solicitation guidelines, government agencies, school systems and nonprofit organizations often run into struggles and frustrations when updating their technology. The process of purchasing new phone systems can be lengthy and doesn't guarantee desired results. In an effort to alleviate these pressures, Sourcewell has a solution.