To borrow a phrase from Ghostbusters, UCaaS crosses the streams (or more accurately, combines them). It takes all the ways you communicate - phone, voicemail, email, social media, chat, texting, video conferencing, conference calls, screen sharing - and unifies them into one system that gives you access to everything in one place. And while merging these mediums, platforms and technologies could've created a mess, it resulted in a communication technology that's greater than the sum of its parts.
Detailing the benefits of Unified Communication as a Service (UCaaS) to clients, customers, associates and anyone else who might benefit is a regular part of my day. And as a strategy for improving the way businesses communicate, it’s very powerful.
4 Benefits of Telecom Services Most Businesses Want — And a Look at Telecom Network Management [Infographic]
For businesses, timely and reliable communication within the organization and with customers is a critical part of success.
Telecommunication services, provided by a carrier or telecom provider, make this possible. Here are four major benefits telecom services provide to your organization.
Thousands of companies rely on video surveillance systems to monitor daily activity in and around their organizations. You might remember the original video surveillance systems. They consisted of large, clunky cameras with a limited field of vision, grainy resolution and poor backup ability. To say there is a significant difference between older surveillance systems and today’s sophisticated digital video surveillance systems might be an understatement. These days, regardless of the business you operate, there are many benefits to using a digital video surveillance system.
A document management workflow is, on the surface, exactly what the name implies. It's a system used to produce, track, edit, store and manage documents associated with a business process. Most businesses have piles of paperwork involved with day to day operations. With expense reports, purchase orders, acquisition forms, payroll and more, business operations can be tedious and document-heavy. In order to keep things moving, documents get passed from one department to the next, requiring approval or changes at each stop.
With mobility and flexibility becoming increasingly important to your business and its employees, have you taken time to consider what sort of network best suits your needs? Should you continue to rely upon a wired network, or is it time to go wireless? The WiFi vs ethernet discussion is one had more often than you might expect. Both wired and wireless networks come with pros and cons for your business, but understanding the differences will help you make the right decision. Let’s bring clarity to the pros and cons of each networking option.
For decades, offices have accumulated massive file cabinets and storage rooms full of boxes with paper documentation. Everything from employee forms to report data was printed out, labeled and filed away for later recollection. Nowadays, document management systems are critical for maintaining an organized filing system. Document management workflow software programs help your company exercise greater control over the files, forms and other documents your business uses on a daily basis. If your company has yet to move to such a system, now is a good time to learn the benefits it could bring to your organization.
As a school district administrator or city purchasing official, you are likely familiar with the request-for-proposal (RFP) process. For quite some time, it's been an unskippable hurdle for upgrading telephone systems or any other equipment for your school system or government agency. Fortunately, there's a better way to procure the new tech equipment your organization needs. A Sourcwell cooperative purchasing contract satisfies all the requirements of your RFP competitive solicitations process.
In order to compete in a mobile world, businesses are pressed to adopt wireless technology to make life easier. I know what you are thinking… making the change to a wireless network sounds complicated and it will require extra work for your already swamped IT team – not to mention it probably requires a significant investment. Is it really worth the effort?
Obtaining a wide format printer for your business is a significant investment, no matter how you go about acquiring a new device. Leasing is becoming a common approach to acquiring new technology, but many business owners still struggle with the choice between buying and leasing a new wide format printer. So the question is, which approach suits your company better?
A chief concern for every business is the efficiency in which its employees are completing their day-to-day tasks. No matter how large or small your company is, it will never be able to operate at a pace exceeding the productivity level of the employees that form its backbone. While the advancement of IT systems and software has made it possible for employees to achieve more each day, it also has the potential to grind productivity to a halt when there are network issues.