Skip to content

Search Marco

    Technology Insights Blog

    The Race to Zero is On, and Your Telecom Carrier Services are at Risk

    By: Jeff S. Olson
    July 12, 2018

    Internet connectivity, software platforms and cloud computing are increasingly in demand as companies look to provide better services to employees and customers without breaking their budget in the process. As companies look for ways to continue to reduce the costs of technology, the race to zero is well underway. 

    Read More

    Service Comparison: Cloud vs On Premise Communications [Infographic]

    By: Matt Kanaskie
    July 10, 2018

    When it comes to choosing the right communication solution for your business, you'll face the challenge of making a few decisions along the way. You see, there's no single solution that works for every type of business. But just because communication is complex, doesn't mean finding the right solution has to be.

    Read More

    5 Questions to Ask a Potential Managed IT Services Provider

    By: Dustin Bonn
    May 29, 2018

    A Managed IT Services provider can help your business streamline operations, save money and enhance productivity. When choosing a provider to work with, it's important to ask questions that help you understand how this partnership will work and what their ongoing services look like. As you compare providers, ask these five important questions before making a decision.

    Read More

    A Brief Look at Our Managed Print Services Case Studies

    By: Dan Larkin
    April 18, 2018

    Choosing who to do business with requires more than a few kind words and some too good to be true promises. Before you choose a managed print services provider, ask for some proof. Reviewing case studies before partnering with a provider will help you know what you're getting into before you're in too deep. 

    Read More

    5 Managed Services Pricing Models Explained

    By: Dan Larkin
    January 24, 2018

    Gone are the days when there was one common way to pay for services. Although the options can seem confusing, you may find that one suits your business better than the others. As you are shopping around, reference this list of common pricing models for further understanding and clarification. In some cases, however, pricing may not be specified or could be hard to find; but, it’s important for you to know which pricing models each provider offers before making a final decision. The easiest and most reliable way to choose which best serves your business, is by meeting with a Managed Services Specialist.

    Monitoring Only Package

    A monitoring only solution is fairly self-explanatory. Your service provider simply monitors specific aspects of your business IT, remotely, through software installed on your devices. They'll monitor and alert you of issues that arise, and any solution support is likely to cost extra. Think of this as the preventative package.

    This service solution is typically used by larger businesses that already have a strong IT team, but they need assistance with 24/7 monitoring. With this package, you're getting the bare minimum; though, if you aren’t effectively monitoring your business IT infrastructure, this is a great place to start.

    Read More

    4 FAQs about Sourcewell's Managed Print Services Cooperative Contract

    By: Dan Larkin
    January 17, 2018

    I've answered four frequently asked questions about Sourcewell and their managed print services cooperative contract. If you identify with one or more of the following:

    1. Frustrated with your organization’s bidding process and requirements (and potentially looking for alternative solutions)
    2. Looking at getting a better print management system
    3. Familiar with Sourcewell and want to know more
    4. From a school, government agency or nonprofit organization

    You've come to the right place. 

    Read More

    10 Questions to Qualify a Potential IT Services Provider [SLIDESHARE]

    By: Sue Swanson
    January 2, 2018

    Looking for an IT services provider? If you answered yes, it might feel like you have your work cut out for you - there are plenty of variables that will likely affect your decision. But qualifying IT services providers doesn't have to be as difficult as you might think.

    Read More

    Hosted Voice vs. On-Premise Phone Systems: The Technology Showdown

    By: Matt Kanaskie
    November 9, 2017

    When it comes to phone systems, you have a lot of options. But there is only one system and method of delivery that is the best for your organization's needs. To help you determine which option is right for you, consider your organization's use of, frustrations with and wishes for a phone system; then, consider this...

    Read More

    Unified Communications: 4 Things You Need to Know About UCaaS

    By: Matt Kanaskie
    June 28, 2017

    Einstein tried to define a unified field theory of everything, but didn’t quite make it. Fortunately, a unified communications approach, however, is much easier to achieve - and it’s becoming a reality for many organizations. While I might not be able to fully explain Einstein’s effort, I’m confident I can help you understand Unified Communications as a Service (UCaaS).

    Read More

    Here's How Unified Communications Improves Employee Productivity

    By: Matt Kanaskie
    May 15, 2017

    Communication hurdles can seriously impact employee productivity. And for today's businesses, effective communication can mean the difference between success and failure. Business communications affect both internal and external relationships. Internally, effective communication keeps employees connected with each other, which strengthens a business's external communication with clients.

    Read More
    Subscribe to Our Blog