Myth Series #11: There are Better Ways

By: Trevor Akervik
September 6, 2018

In our effort to disprove the most common Managed Services myths, we had to include the big box stores. Their pricing seems really great at first, but is it really better in the long run? Watch our Director of Major Accounts, Pat Haney, take on the myth that businesses are better off working with big box stores for their business technology needs:  

Experience and Scale

It’s difficult to overstate the importance of experience. Each and every day, we are servicing over 99,000 devices in the field as part of our Managed Services. That’s a scale even big box stores can’t compete with. Beyond expertise, our scale gives us leverage with manufacturers to receive parts, products and services at better costs. And these savings? They’re built right into our Managed Services cost model.

Managed Services Pricing vs Big Box Stores Pricing

As you heard Pat explain, we can typically provide clients with parts, labor, service and helpdesk for less than what they’re currently spending on supplies from a big box store. How do we know? Because part of our onboarding process involves benchmarking a client’s current spending so that we can perform ongoing cost analysis. Add that to the outstanding service and expert advising you can expect from Marco and you’ve got yourself a great deal.

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Topics: Managed IT Services